Jimmy John's

Reviews

• EJ

  Erik Jauregui

  May 12, 2026
  1.0
  Horrible experience at this store. We ordered a large $290 order. Delivery arrived 1 hour late to our client meeting with 10 drinks missing. Sandwiches bland. They attempted to make things right by giving us a credit at a Jimmy John's store, when I went to the store to use it, they couldn't locate it. This restaurant has horrible management. I would not recommend this restaurant to anyone. Go to Jason's deli instead.
• AG

  Avery Guy

  May 2, 2026
  5.0
  My family is visiting from out of town for the BTS concert, so I decided to take them to grab a bite at jimmy johns. We had the pleasure of being attended to by Jonathan. He gave awesome recommendations and even better service. A staple for that famous El Paso hospitality!
• TG

  Tracey Gutierrez

  Apr 27, 2026
  5.0
  The best service i've ever had at jimmy johns was here! From Jonathan and Alex! Made us feel so at home and were so kind!
• KR

  Karina Rodarte

  Apr 9, 2026
  1.0
  I went in with a promotional offer valid through September 2026 and the manager did not want to honor it because they had received a lot of them last year. The staff were very nice and professional about it, apologizing for the inconvenience. The food is nice but it is a little out of my way which is why I hadn’t used my promotion card. They told me the franchise owner and manager at this location weren’t accepting them anymore and when I asked which location would honor it (the promotion said redeemable at any location) they informed me that the franchise owner owned all 3 locations in EP. I suggest that they give a more accurate date restriction for usage in the future to not cause confusion. You shouldn’t change your mind because you “received a lot last year”. The staff up front were very nice about it though, very apologetic and sincere.
• RR

  Ruby

  Apr 8, 2026
  3.0
  first and last time here bad customer service very unorganized and sandwich was ok but not the best