Since 1977, Great American Steakhouse has been a cherished part of the El Paso community. As a locally owned family restaurant, we take pride in offering a distinguished array of prime steak cuts sourced from the top 12% of North American cattle. Our homemade bread, delightful signature drinks, and inviting ambiance create an unparalleled dining experience. Renowned for excellence, we've earned multiple awards as the best steakhouse in El Paso, drawing meat lovers from across the nation to savor the greatness that defines our establishment. Come join us and find out what makes El Paso GREAT.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.