Great American Steakhouse has been part of the El Paso community since 1977. We are a family – locally owned restaurant that has pleased its clients with a recognized selection of prime steak cuts selected from the 12% of the best cattle of North America. Homemade bread greets you at the door, amazing signature drinks and the best environment are always welcoming you in. Enjoy the Great experience that has meat lovers from all over the country delighted.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.