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El Pollo Loco

3.5
(212 reviews)
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Business Details

1441 Airway Blvd, El Paso, TX
79925, United States
(915) 353-4303
http://elpolloloco.com/locations/store/3968
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About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in El Paso, TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
1441 Airway Blvd, El Paso, TX
79925, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.5
212 reviews
5 stars
104
4 stars
19
3 stars
22
2 stars
23
1 star
44
  • ER
    Eva Reyes
    4 days ago
    1.0
    I was disappointed with the food. The chicken was dry no flavor and the broccoli is cooked in the microwave. I really dont recommend this restaurant its not like it was back in the day.
  • FS
    Francisco Santiago
    May 8, 2026
    2.0
    No flavor at all. Their beans taste like they threw them in water to boil and forgot to put any seasoning, same with their rice. For the same price($18) I paid for 4 chicken strips, side quesadilla and a soda I couldve gone next door to Chillis and get a great lunch plate. Don't waste your time with this place.
  • VC
    Valerie Conde
    May 3, 2026
    5.0
    Love the food here in the great atmosphere the great workers. The food is so good here I recommend 100/100 to come here. Amazing Manager fayez and amazing stuff like Santiago all always Get my food amazing
  • TM
    Tommy Martinez
    Apr 25, 2026
    1.0
    Waited 30 minutes from the time we arrived and then they didn’t have the mixed chicken only legs and thighs, the sides were bland no flavor, macaroni was watered down! This was our first and last time we visit, the experience was terrible and was too pricey for below average food. I will never recommend this place, but I will warn people about it!
  • MS
    MarkAnthony Sida
    Apr 21, 2026
    1.0
    I paid for a 16 piece mixed and they replaced breasts and wings with dark meat without making me aware or adjusting the charge. I called to complain about the situation and they already knew stating they ran out of white meat so they just gave me legs and thighs but didn’t tell me. Definitely not good customer service or handling.
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Frequently Asked Questions About El Pollo Loco

What type of cuisine does El Pollo Loco serve?

El Pollo Loco serves fresh, authentic Mexican food with a focus on fire-grilled chicken entrees.

What are the opening hours for El Pollo Loco in El Paso, TX?

El Pollo Loco is open every day from 10:00 AM to 10:00 PM.

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