Chipotle Mexican Grill

Reviews

• LL

  Lee

  3 days ago
  1.0
  This was my first time at this chipotle, and i just want to say that ive never seen a chipotle this dirty before. The place was empty and almost every table was dirty. While ordering i noticed how filthy the kitchen was too and how the trash was overflowing. Also when she was serving the chicken onto my bowl some of the chicken fell on the dirty table and she grabbed it and put it back in my bowl. I honestly have no words. someone please do something about this place. I don’t understand how they haven’t changed anything after all these reviews saying the same thing.
• YG

  Yoelia Garcia

  4 days ago
  1.0
  First time stopping by and ordered double meat on my burrito bowl through the app and it was very obvious they did not include it. We are paying an additional $4-5 trusting they are including it. Now I’m being told they are known for only giving you double meat when you order in person. I tried calling back several times and no one answers.
• AA

  Anna Arrambide

  Aug 19, 2026
  1.0
  Unfortunately, my order was missing the extra steak I had paid for. I didn’t notice until I was already halfway home, so I had to turn around and go back. When I got back, I waited in the drive-thru line again and explained to the employee what was missing. She said she had the steak and would make my quesadilla. I waited about 5 minutes, and then another employee came to the window and asked what happened. I had to explain the situation all over again, and then wait even longer while he made my food. I understand that mistakes happen, but after a long and exhausting day, the last thing you want is to have to drive back and wait again because your order wasn’t correct. I was already a hot mess from work and just wanted to get home. Hopefully next time there will be a little more attention to the orders. I left feeling pretty disappointed.
• DM

  Danelly Moya

  Aug 9, 2026
  1.0
  I was very disappointed in my order because I ordered a burrito bowl with honey chipotle chicken and it came with no chicken at all, yet I was charged for it. My mom had to give me half of her chicken portion to share (as if the portions were big enough). I will sadly not be ordering from chipotle anytime soon unless I personally get off to make sure they do it right.
• JC

  Jacob Campos

  Aug 6, 2026
  1.0
  I’m suspicious they snuck in items I didn’t order. When I was ready to pay the total was higher than usual as I always get the same order, so when I asked the cashier she said “ it’s because you got a drink”, which made no sense, but I still paid, but once I received my receipt it showed guacamole which I didn’t ask for nor had in my burrito. After that, a guy told me he will take care of it later, but all he was doing was passing the already made orders to the cashier? Anyways I ate my food and was never attended and had to leave as I was on my lunch break from work.