Chipotle Mexican Grill

Reviews

• EG

  Edson Guerra

  1 day ago
  1.0
  Out of all meats but chicken, no veggies, manager didnt care, employees the same. What a shameful experience. It was 10pm they close at 11pm, all boh employees including the manager were chit chatting and cleaning the grill, like what a horrible experience. You can tell the GM didnt train the employees and dont care. I will never return to this location
• GJ

  Garcia Joe

  3 days ago
  1.0
  Definitely the worst experience from all the Chipotle locations I've been too! First, I arrived with my family at 4p and there was only a young girl doing everything while one lady appeared to be getting food ready for the afternoon rush and completely ignored the customers who were behind me and walking out behind service was soo slow! The solo girl was attending a family ofv2 adults and 3 kids, so food prepping all orders and charging them too forever. When I finally got my order, ALL tables were dirty because and my wife had to clean our table! During all this, there was another male employee who appeared to be the food prep because he was wearing an apron was walking around on break! WHO EVER IN YHE LOCATION MANAGEMENT NEEDS TO BE FIRED!!! Also, the tortilla chips were OLD!!!!
• CH

  Christopher Huerta

  3 days ago
  1.0
  There were flies all over the tortillas. They would land and walk all over all of them. All of the tortillas were out of their plastic bag. The individual receiving and making everyone’s order looked at them, saw the flies moving all over the tortillas, and simply smiled. No attempt was made to apologize, make an excuse, move the flies from the tortillas, cover them…nothing. I decided not to order from this establishment. Won’t be coming here again either. It’s a shame - it just opened recently. Floors were covered in trash too. The tables were dirty.
• BP

  brandi Price

  May 5, 2026
  1.0
  I had a very frustrating experience with Chipotle Mexican Grill, and it’s one that guarantees I won’t be returning. After a long day of doctor’s appointments and not having eaten all day, I placed a takeout order expecting a simple, reliable meal. I even tipped $5—something I absolutely regret given the outcome. I ordered a honey chipotle chicken bowl with half-and-half rice and beans and romaine lettuce. What I received was completely wrong: a bowl with only rice, beans, sour cream, cheese, and corn salsa—no chicken and no lettuce. The main components of the meal were missing. When I called to address the issue, the only resolution offered was for me to drive back, return the incorrect order, and wait for a remake. After an already exhausting day, that is not a reasonable solution—it’s an inconvenience placed entirely on the customer for the restaurant’s mistake. Between the lack of basic order accuracy and the unwillingness to provide a practical resolution, this was a complete failure in both quality control and customer service. Tipping in advance for service like this only makes the experience more frustrating. I would strongly recommend double-checking your order before leaving—better yet, consider going elsewhere.
• AR

  Abigail Ramirez

  May 4, 2026
  1.0
  I got judged by an employee for putting "too many" sauces in my burrito because they couldn't roll it up. Apparently sour cream, queso, and the hot salsa is too many. Mind you I go to the other location on 10th st and get the same thing all the time with no complaints. Then I told him it's fine and I'll just take the burrito (covered in sauce) and he looked even more annoyed. I was nice and understanding when I couldve been mean and made them remake my whole burrito cause it was a mess. And I still got treated rudely. If you don't put a limit on how many sauces a customer can get then you should be able to roll that burrito without giving rude comments.