Location.com logo
Brand Certified

McDonald's

3.4
(2,172 reviews)

Business Details

(972) 709-6780
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
806 S Cockrell Hill Rd, Duncanville, TX
75137, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday7:00 AM - 9:00 PM
Sunday7:00 AM - 9:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 806 S Cockrell Hill Rd in Duncanville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,172 reviews
5 stars
775
4 stars
416
3 stars
361
2 stars
183
1 star
437
  • VR
    Vanessa Rodriguez
    Aug 15, 2026
    1.0
    If I could leave 0 stars I would. I had ordered a chicken sandwich Thursday night. Went to return the sandwich because it was mainly tendons and grayish color. I physically tried to rip the chicken with my fingers in front of an employee and couldn’t. Not 1, not 2 but all 3 coworkers that’s I interacted with never once apologized for my experience. Was never offered a refund, never offered a replacement, never offered a new sandwich. I wrote down my name & number because I was told the boss would call me. I was never called. —— Si pudiera dejar 0 estrellas, lo haría. Había pedido un sándwich de pollo el jueves por la noche. Fui a devolver el sándwich porque era principalmente tendones y color grisáceo. Intenté físicamente romper el pollo con los dedos delante de un empleado y no pude. No 1, no 2, sino los 3 compañeros de trabajo con los que interactué nunca se disculparon por mi experiencia. Nunca se ofreció un reembolso, nunca se ofreció un reemplazo, nunca se ofreció un sándwich nuevo. Anoté mi nombre y número porque me dijeron que el jefe me llamaría. Nunca me llamaron.
  • SA
    Susana Angel
    Aug 14, 2026
    2.0
    I have to say, the last two times I’ve been there, something I ordered was missing from my meal. Today I went for breakfast and they forgot my hash brown—I think you really need to be more careful. Another time, they forgot a sandwich. Please pay more attention; it’s not fair. This has happened to me twice this month..
  • KK
    Kayla
    Aug 14, 2026
    1.0
    Luz is very rude! There are several McDonald’s near my home. I came to this particular location due to a time restraint. I always get sausage biscuit substitute sausage for bacon. And the total is always $1.83. Luz who takes my order tells me that I can’t get (that). I let her know that I didn’t want a bacon egg and cheese biscuit but a sausage biscuit substitute sausage for bacon. She told me she didn’t charge me for a bacon egg and cheese biscuit. I come to the window my total is $2.70 and was told Luz charged me for a bacon egg and cheese biscuit with no cheese. I asked the girl to change my order to what I had specifically asked for. When I come to the second window Luz tells me that she would only do this one time and next time I would pay extra. I told her that I would not pay extra bc I eat the same thing everyday with no issues. Then she said “yea it’s bc you want to be CHEAP!” I lost it. I’ve been calling corporate all day. There’s no reason I should be charged for egg and cheese when that is not what I want or ordered. When I order burgers I get a double hamburger BC I DON’T LIKE THEIR CHEESE (or EGGS). She argued with me endlessly. I want to speak to the owner of this location!
  • HH
    Hotdawgmann
    Aug 12, 2026
    2.0
    Waited for an hour, not a single employee came and washed my hands. What the heck is the employees must wash hands sign there for?
  • MT
    Mack Thomas
    Jul 8, 2026
    1.0
    I placed an order in the drive through today not even an hour ago, on or about 3:30 pm 7/8/2026. The order 1250, a double fish filet combo in which I was charged for. The first issue that I had was, I was charged extra for substituting tartar sauce for Big Mac sauce. When speaking with management, I was told that the new store owners are charging for everything. I expressed my concern about it not being fair if I’m letting you keep the Tatar sauce and just replacing it with the Big Mac sauce, I’m still being charged extra. When I asked the manager for there names they refused to give it to me. I received my order drove home after getting of work, drove home to Grand Prairie Texas and got ready to eat and discovered that the filet was only a single, I called the store and asked to speak to a manager and some guy got on the phone, when I asked who I was speaking to the gentleman said that his name was Lou or Lee, then he explained the best he could do is come back to the store and bring the order back or I could keep the order and he would replace it with another single. I explained to him that he would want me to drive back to Duncanville and burn gas to replace the order. I then explained my frustration and he placed the Store Manager on the phone. A lady got on the phone and I asked who I was speaking to she stated that she’s the Store Manager and refused to give me her name. She stated that she’s not required to give me her name. I asked who the District Manager was and she stated that they didn’t have one. She looked up my order and found it in the system and stated that if I didn’t bring the order back. It would not be replaced. I stated that I don’t want the food and would return the items and would never eat at this location again. I also informed her that I would be completing a review, she stated that she didn’t care. They are so unprofessional at this location and have 0 customer service. This location would rather lose a customer over .30 cents for Big Mac sauce and there failure for competing my order correctly. I am attaching a photo of my order. The Store Manager also slipped and said her name was Loos.

Frequently Asked Questions About McDonald's

What are the regular indoor dining hours for McDonald's at 806 S Cockrell Hill Rd, Duncanville, TX?

McDonald's indoor dining is open daily from 7:00 AM to 9:00 PM.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, it offers a drive-thru that operates 24 hours a day, 7 days a week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: