Certified by Chipotle Mexican Grill • May 17, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
2.7
670 reviews
5 stars
199
4 stars
67
3 stars
55
2 stars
49
1 star
300
DS
Donte Smith
May 11, 2026
1.0
If I can rate it 0 I would. Ordered online and my app said my order was ready. I go in to the store and have to wait an extra 15 minutes because the worker had to “bag it”. Asked for utensils on the app and did not receive it. Too many clueless lazy workers in there who don’t even deserve to be paid. The Cedar Hill and Oak Cliff locations is way more better than Desoto. It’s like every business in the Desoto/Lancaster area is trash with their customer service.
SE
salvador eduardo
May 11, 2026
2.0
Wow! I saw the 2.7 star review and still went in. I waited for at least 25 minutes, when I got desperate and wanted to leave, I was almost there to order… They do have enough employees to serve the food but don know what they were doing… bad bad
AR
April R
May 5, 2026
2.0
Heavy staffing but minimal attention to the front line customers. Waited 45 mins for the order.
IF
Ivy Fish
May 4, 2026
1.0
If I could rate a zero I would absolutely HORRIBLE CUSTOMER SERVICE! I walked in and they had everybody waiting on meat THEY HAD NOTHING BUT BARBOCOA😂😂 I asked for cheese quesadillas for my kids and the young man told me I had to wait for the people who was getting meat!!!! The GM Adan was right there with them with no chicken no steak no nothing SO SADDDD
AF
Adamary Flores
Apr 29, 2026
1.0
I had a really disappointing experience here. The portions were honestly the worst I’ve ever seen. My bowl was mostly rice with barely any protein. I actually had to pay for extra protein just to make it feel like a proper meal, which shouldn’t be necessary.
What really frustrated me, though, was how the guac was handled. The employee slammed the scoop against the counter before serving it, causing a lot of it to fall off. Then when she tried to add it to my bowl, most of it stayed stuck to the spoon—so I ended up with barely a dash of guac, even though it costs almost $3. For the price you pay, you expect decent portions and better care in how the food is prepared. This experience just didn’t meet that standard at all.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Desoto, TX?
Chipotle Mexican Grill in Desoto is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Desoto?
The restaurant is located at 1001 North Interstate 35E Service Rd, Suite 116A, Desoto, TX 75115.
Does Chipotle Mexican Grill in Desoto offer pickup or delivery services?
Yes, this location offers in-store pickup service.
How can I place an order online for Chipotle Mexican Grill in Desoto?
You can order online via Chipotle's website at https://order.chipotle.com/ or through their app available on the Apple App Store.
What type of food does Chipotle Mexican Grill specialize in?
Chipotle specializes in fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is the Chipotle location in Desoto welcoming to all customers including the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers and is inclusive to all.
Which nearby grocery store can I visit before or after dining at Chipotle Desoto?
Kroger is a nearby grocery store where you can shop for groceries, flowers, and deli items before or after your meal at Chipotle.
Are there any nearby banks close to Chipotle Desoto for convenient banking?
Yes, First Convenience Bank is located nearby, making it easy to bank or access financial services when visiting Chipotle.
What other dining options are close to Chipotle Desoto?
Nearby dining options include Dickeys Barbecue Pit for barbecue and Los Tapatios for Mexican cuisine, offering variety when visiting the area.
How can I contact Chipotle Mexican Grill in Desoto for inquiries or feedback?
You can reach Chipotle Desoto via phone at +1 214-453-8284 or email at TX.3542.Desoto@chipotle.com.
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