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Chipotle Mexican Grill

2.8
(714 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
1001 North Interstate 35E Service Rd, Desoto, TX
75115, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 1001 North Interstate 35E Service Rd in Desoto, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.8
714 reviews
5 stars
217
4 stars
72
3 stars
58
2 stars
50
1 star
317
  • JT
    Joshua T
    Sep 27, 2026
    1.0
    I waited over an hour and a half for my food. Only after calling did I receive any notice as to whether I would get a refund.
  • XB
    Xaria Berry
    Sep 25, 2026
    1.0
    I just don’t understand why is is 10 employees in the establishment but nobody is taking orders. The person taking cash was so rude he threw my money at me. The manager was on duty and did absolutely NOTHING. DATE OF INCIDENT 09/25/26 approximately at 4:45. THE WORST LOCATION
  • TK
    T K
    Sep 1, 2026
    1.0
    I had a very disappointing experience at this Chipotle location. The customer service was extremely rude and unprofessional. Orders are often incorrect, and during my visit today around 1:45 PM, I specifically asked for extra chicken. The employee placed only one small cube of chicken on my bowl and then rudely stated that if I wanted more, it would cost extra. The chicken had a burnt taste to it which made it even more disappointing. I politely said, “Okay,” but her attitude continued. She aggressively slid my plate down the counter and angrily rang up my order. She did not say thank you, have a nice day, or offer any basic customer service—she simply said, “Next.” The overall hospitality was terrible. Customers should not feel uncomfortable or disrespected for asking questions about their order. I understand that extra portions cost more, but there is a respectful and professional way to communicate that. This experience left a very negative impression, and I hope management addresses the customer service issues at this location.
  • JP
    Jose Perez
    Aug 27, 2026
    1.0
    Avoid all “online orders” here, they got one person and on that side and like 8 workers at the “in person” ordering. Currently 20 min delay on my order and they still have 5 orders ahead of mine and the in person orders don’t help even though they DONT have anyone in line.
  • TT
    Tee Tee
    Aug 25, 2026
    1.0
    Order through Uber Eats under Tee White. After almost finishing my bowl Bit into a piece that had this white plastic inside of it. I have no idea what it is. Please tell whoever’s repairing the food be more mindful

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Desoto, TX?

Chipotle Mexican Grill in Desoto is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Desoto?

The restaurant is located at 1001 North Interstate 35E Service Rd, Suite 116A, Desoto, TX 75115.

Brand Certified Facts from Chipotle Mexican Grill

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Certified October 04, 2026Yext Knowledge Graph
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