Dairy Queen

Reviews

• BA

  Brandon & Heidi Adams

  1 day ago
  1.0
  Absolute worst service ever. A bunch of kids with no customer service running this place. Took over 20 minutes to get a few burgers and steak fingers. Food was cold and steak fingers cooked with old grease.
• AS

  Amari S

  6 days ago
  4.0
  My daughter actually liked it and we had no issues everyone was nice. It was busy food took a bit. She will ask to come back for sure. Glad she didn’t waste her food she enjoyed her meal she had the fries and burger meal.
• AS

  Agnes-Rose Sibley

  Aug 8, 2026
  1.0
  Out of the three times I’ve been here, every single time the service has been absolutely horrible. All of the employees are clearly lazy college kids who do not Care at all about the service that they provide. It’s honestly embarrassing. The first time I came here, I waited 35 minutes just to get to the speaker and then it took them another five minutes to cash me out once I got to the window. When I was at the speaker, my first time here the only things they said to me at the speaker were ordered when you’re ready and pull to the window. There’s clearly absolutely no standard at this restaurant and you can tell it’s a franchisee Location. The second time I was here was no different than the first service just took 20 minutes instead of 35. For this final time that I came here, I got in line 20 minutes before close, Waited in line for 12 minutes, Just To get to the speaker and then say that they only have dairy free dilly bars available for sale. Meanwhile, there were four people working and two of them were eating in the lobby and not even helping any of the customers.
• CM

  Chrissie McWhorter

  Jul 28, 2026
  1.0
  I left no stars because the kid at the counter seemed like he didnt want to be there. 1st his hair in his face mumbling and rushing us through order. Wearing a hoodie jogger shorts and slippers for shoes. Wanted icecream said out of chocolate ok how about coffee nope out. We ordered a small burger and took 15min. Will not go back at least have manners i see the chocolate for the ice cream rude kid. NO stars
• R_

  Random04 _

  Jul 20, 2026
  1.0
  Just like the only other Denton DQ, technology is 30 years behind without proper maintenance and you can barely understand the employeee and they can barely understand you. Repeated my order 5 times (small M&M blizzard and mini chocolate cookie dough blizzard with whipped cream on top) to eventually give up and go to the window to correct the order. I would be absolutely fine with them taking my order at the window, but the employees there don't seem to care one lick about their job. Order came out wrong the first time (gave me a mini s'more blizzard and mini chocolate cookie dough blizzard). Repeated what it was supposed to be back. Got the whipped cream added to the one blizzard and waited another few minutes for the other. Then I got a medium M&M/s'more blizzard. I saw the M&Ms on top and thought maybe they gave me an extra size for the trouble. Nope, got home and 1 scoop later found s'more blizzard mix in the blizzard. Ended up throwing it away because I do not like the s'more part. It's ridiculous that a business sees that it has under 4 stars and isn't taking action to correct anything. Biggest issue with both stores is communication between customers and the employees. Very upset because ice cream is a very occasional thing for me. Won't be going to any DQs I see that's still the "retro" or "nostalgic" styling.