Wingstop

Reviews

• VA

  victoria Adams

  3 days ago
  1.0
  Every time I come to this location the food is never a 10/10 more like 1/10! Yesterday I wanted wings and it told me pick up by 5:56 I didn't get my food till 6:10, having to wait once i got my food grease was all over the bag in the box with no hot honey seasoning or Louisiana rub seasoning, the guy tells me they barely has seasoning, so why are yall open and serving orders then! Never going back, I gave my food back to a homeless person on my way home I was so disappointed. I cooked when I got home! NEVER AGAIN! DONT EAT AT THIS LOCATION YOU WILL BE DISAPPOINTED TRUST ME!
• DA

  Diane Aguilera

  Jul 2, 2026
  1.0
  Good afternoon I have an issue with an employee by the name of Ana she works at this particular restaurant and at McDonald’s well she’s harassing me while I wait for my daughter at McDonald’s but at this Wingstop location told me to get the hell out of her store as she stated she doesn’t serve people with disabilities I want her fired asap this is disappointing and disgusting person.
• JW

  Jessica Wyatt

  Jun 23, 2026
  1.0
  Severe ADA Violation & Leadership Failure During 7 PM Peak — Store #27. I am writing this to alert the North Dallas regional operations team and district supervisor regarding a massive operational failure and a severe violation of the Americans with Disabilities Act (ADA) at the 4411 Lemmon Ave location (Store #27) tonight (Tuesday) around 7:00 PM. The front-of-house cashier, a short Hispanic girl with glasses and false eyelashes whose name was given to me as Latasha, was incredibly sarcastic, repeatedly cut me off, and dismissed my questions. Even hesitated and gave me pushback when I asked for the drinks that came with my combo, sarcastically asking, 'Oh, you want drinks too?' before slowly handing over the cups. I explicitly informed the staff that I am deaf, yet absolutely no effort was made to accommodate me or communicate effectively. Instead, Latasha rudely walked off mid-sentence to assist other customers, leaving me completely stranded. Furthermore, while a kitchen staff member tried to assist and had to call a manager named Anthony for approval to process my order, I saw Latasha standing in the kitchen actively snickering, laughing, and mocking me. Anthony was completely absent from the floor during the busiest hour of the night, allowing this toxic, discriminatory environment to happen. I expect the franchise group, district manager and HR to immediately pull the security footage and shift logs from Tuesday at 7:00 PM. This requires immediate disciplinary action and I would also like a corporate representative to contact me regarding this civil rights violation. UPDATE Today (Wednesday morning): Following my formal corporate reports, the regional office immediately intervened and General Manager Anthony called me directly. I have detailed the severe ADA violations to him over the phone. I will leave this 1-star review live until full disciplinary action is taken against the employee and proper ADA compliance retraining is completed for this entire staff.
• LL

  Louie

  Jun 13, 2026
  1.0
  I came to pick up a DoorDash and since yall were about to close they said that they were not going to make the order?? That’s not how you run a business. now your customers are upset and everyone time is wasted. and it’s fact it was like 3 other dashers they said this too. Get them lazy ppl out of there! They’re costing you money. It’s also slower than Wingstops close by. So it’s definitely a poor staff issue.
• DA

  Dapo Alo

  Jun 12, 2026
  1.0
  • Customer service was distracted and not attentive to customers. • Missing items in my order with little attention to correcting it. • Long wait time for food with poor communication. • Kitchen staff appeared untidy and cleanliness standards looked questionable. • Overall environment felt unorganized and not well managed. • Staff did not seem engaged or interested in helping customers. • Order accuracy needs major improvement. • Food quality did not match expectations considering the wait. • Customer experience felt rushed and overlooked. • Management should pay closer attention to cleanliness, professionalism, and customer satisfaction

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