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Acai Bowl/smoothie bowl with NUTELLA®, fresh fruit and granola and chia seeds
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Tropical Smoothie Cafe

3.9
(227 reviews)
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Business Details

5315 Greenville Avenue, Dallas, TX
75206, United States
(214) 377-9157
https://locations.tropicalsmoothiecafe.com/tx/dallas/5315-greenville-avenue
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
At Tropical Smoothie Cafe® in Dallas, we make eating better easy with made-to-order smoothies, bowls, wraps, flatbreads and ’dillas. Sip fan favorites like the Island Green® smoothie, dig into Acai Bowls or fuel up with protein-packed options like the Peanut Paradise™ smoothie and PB Protein Crunch Bowl. Craving something seasonal? Try limited-time offerings like the Salted Caramel Javablender with smooth, roasted cold brew energy. Order ahead in the app or online for delivery, curbside or pickup and enjoy bold flavors for breakfast, lunch or dinner. Eat Some Good™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5315 Greenville Avenue, Dallas, TX
75206, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 91 items

Explore offerings from Tropical Smoothie Cafe on 5315 Greenville Avenue in Dallas, with popular featured products, toasted snack rolls, digital exclusives, and breakfast available at this location.

Menu

91 items

Reviews

3.9
227 reviews
5 stars
140
4 stars
23
3 stars
12
2 stars
6
1 star
46
  • AW
    Amanda Walker
    Oct 6, 2026
    5.0
    I had to get the girls names that helped me because of their EXCEPTIONAL kindness towards me and my daughter. I came in with my 5 year old daughter running around their location and wanted to split our smoothie into two cups. I realized I was being a little exigent in asking for that, so I said, "don't worry about it! We can share it." Kristyn Dorsey proceeded to make a delicious smoothie and split it into two cups, without me knowing it. She and Athziri were SO kind to my daughter and I that we left in a better mood then when we came in! You KNOW when that happens, you're getting great service! The food is ALWAYS great here, but the selfless service is what truly keeps me coming back! Thanks for your kindness ladies! 😁💕🫂🎉
  • MM
    Mook S (Mook)
    Oct 6, 2026
    5.0
    I love Tropical Smoothie 💓 Especially Allie, she is so sweet and a breath of fresh air! I love great customer service and people like her, that's knowledgeable on the products they sale 💰 ‼️ keep up the great customer service Allie
  • TY
    Trona Yarbrough
    Oct 2, 2026
    5.0
    Great customer service, thank you Lily for being so kind and helpful! Your smile just lit up the place when I walked in. Your knowledge and skills were absolutely amazing! Thank you for taking care of me and making me feel welcomed. My drink was Superb! 🩷
  • HM
    henry masters
    Sep 29, 2026
    5.0
    Brittany was amazing. It is so hard to find good help so when I see customer service like hers I feel like there is still hope. She seems to be a team player from what I observed as well. I'll definitely be back tomorrow!! We need more Brittanys in the workforce!!
  • KK
    kat kibby
    Sep 9, 2026
    1.0
    UPDATE: I *DID* contact you at heretohelp@tropicalsmoothiecafe.com. Reply said, “Refunds are subject to approval and must be reviewed by the café’s leadership team.” Sounds like a way to try and appear proactive by replying to a Google review, but not actually doing a dam thing behind the scenes. I walked into the store to make an order for two sandwiches and two smoothies. The cashier (short black female) who took my order was sour and very standoffish, and practically rolled her eyes as I took my time to peruse the menu (there was nobody behind me in line). People have bad days, people deserve grace; I brushed it off. They took some time behind the counter, handed me a heavy bag with the smoothies sitting in one of those cardboard carriers, and I left. When I got home, I realized that the food was not in a cardboard box at the bottom of the bag underneath the smoothies like I had naturally assumed (considering the bag was quite heavy, the bottom looked like one of those brown rectangular to-go containers from the side, and nobody told me otherwise). Furthermore, it would have been extremely easy to stop me as I was leaving the store to inform me that my food items were still coming, as it was clear that I was headed for the exit after being handed the smoothie bag. When I got home and realized the food items were not in the bag, I called the store to request some sort of refund or solution. The cashier I had initially interacted with was extremely rude (shocker), and told me that I “should have known” that the food wasn’t in the bag, despite never having been informed that there would be additional wait time for the food or that there would be multiple bags. At first, she said that they could give me a refund back to my card in 3-5 business days; suspecting foul play, I asked, do you even know which order was mine?? She said she would speak with the manager, and get back to me. When she called back, she told me they would not be offering a refund, telling me it was MY screwup (apparently I’m supposed to be able to read minds to know that a heavy bag with a cardboard square at the bottom isn’t indicative of a to-go box). I told her this was not an acceptable solution. She said in order to get a refund, I would physically have to come back to the store. Not only was I already across town, but I still don’t understand why this would require an in-store visit rather than just backing it out in the credit card terminal (I’ve worked retail, I know it’s easily doable). Seems like a sneaky way to not have to give people refunds when they deserve them, but wouldn’t it be a better strategy overall to NOT have to deal with the angry customer in person if they WERE to actually return to the store? Because by that point, they’d be livid… just saying. I asked if they could doordash it to me via a delivery driver service, and they declined. When I asked for the manager’s name, she said it was Sarah V. When I asked the rude cashier for her name, she legitimately hung up on me! I called back and demanded the information; she flat-out refused multiple times to give me her name (which I find to be a pretty clear indication that she knew her behavior throughout our interactions was unacceptable). This poor experience has left an extremely bad taste in my mouth, and the sad part is it’s not from the smoothie—the smoothie itself was actually quite delicious. I’ve gone to multiple Tropical Smoothie locations before, specifically because they offer piña colada flavor options and many other smoothie places don’t. I feel disappointed in the customer service, annoyed that I didn’t get the dinners I had planned on, angry at how I was treated, and frankly, it really cast quite a pall over my previously cheerful day. If these are going to be the experiences that patrons are having with the employees you’ve hired, I fear for your customer base. Am I being a “Karen?” Yes. Am I typically a “Karen?” Definitely not. But has this specific franchise location deserved this level of escalation and the fury of my wrath? Absolutely.
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the hours of operation for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.

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