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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dallas, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4801 Ross Avenue for the ultimate SONIC experience!
I've literally never had a good experience at this sonic. From them telling me they were out of Coca-Cola and then telling me that they actually had it, to waiting in line 10 plus minutes for just a drink. To not even getting the right size of my drink or the whole Cup being just completely full of ice. So I'm giving them three chances every time has been awful I would not recommend going to this Sonic and just trying one of the other fast food spots in the area
MG
Mark Goodman
Jun 7, 2026
5.0
I got a caramel milkshake and it was very good. It took a little while, but it was tasty.
OA
Ociel Arevalo
Jun 6, 2026
1.0
The most disrespectful manager Ive ever met, not to mention I had my family with me waiting in the car but the worst case scenario was the fries and the tots were completely SALTY & SUPER STALE, and the burgers were smushed. I ordered at 6:05pm and we've waited til 6:35pm.. is that how you keep customers waiting? It's funny how he was complaining and went off guard on me knowing that I was the one waiting patiently on stall #5 at the parking lot and one of your coworkers said you already gave it to someone else, again.. you guys can't read or pay attention to the screen?? I'm just confuse.. next time you should've keep customers satisfied with a gift card or something for waited that long instead of bitching about it- 6/5/26
JG
JOHN GR
May 14, 2026
1.0
ABSOLUTE WORST CUSTOMER SERVICE EVER 💯😡😡😡....0️⃣5️⃣/1️⃣3️⃣/2️⃣6️⃣...1️⃣1️⃣:1️⃣5️⃣PM.. I pulled up to the menu board outside and parked.... As I was searching the menu I pushed the order button...(A VERY RUDE AND SMART ALECK WORKER) said..." Drive-thru only drive-thru only"...(VERY UNPROFESSIONAL AND DISCOURTEOUS💯💯😡😡)...(NO GREETING NO EXPLANATION 😡😡💯)... So I drove around to the drive-thru.. when I pulled up no one responded 😡💯.. I said hello.... (The same rude worker said "GIVE ME A SECOND"(WITH AN ATTITUDE AGAIN))😡💯... I waited several minutes, again I said hello.... She then said "I SAID GIVE ME A SECOND"(RUDELY)... I said" it's already been several minutes"... When she finally took my order (SHE STILL HAD AN ATTITUDE 💯💯)...(As I was waiting in line behind another vehicle she came out and told me the price, and wanted me to pay...) I politely told her" I will pay when you bring my food".... Then she threw her hands up in the air and made the comment"PEOPLE LIKE TO DRIVE OFF WITH OUR FOOD"....(⭐This really upset me 💯💯⭐)..⭐⭐ I told her... DON'T PUT ME IN THAT CATEGORY, AND DON'T ASSUME THAT ABOUT ME, AND I WILL PAY YOU WHEN I GET MY FOOD 😡💯😡💯...(She then stormed inside) She sent another lady out with my food but NO drink... She said" that will be 1️⃣2️⃣.7️⃣4️⃣"... I asked" where is my drink?"... She she said "oh it's inside"😡💯😡💯( I was still sitting behind another car in the Drive-Thru) I said" I'm not paying until I get my complete order"...(She had an attitude just like the other lady) Once I saw my complete order , I handed my card to her...💯💯..(AND WITH A VERY SMART ATTITUDE) SHE SAID "HAVE A GOOD NIGHT"... I told her point blank"I'M GOING TO REPORT THIS WHOLE INCIDENT TO YOUR CORPORATE OFFICE AND I'M GOING TO SPEAK TO THE AREA MANAGER"💯💯💯.... She then say"WHATEVER HAVE A GOOD NIGHT"😡💯😡💯... So I pulled off to check my food... (NOT TO MY SURPRISE) My onion rings were burnt, the burger did not look fresh at all 😡💯😡💯... SO I WILL DEFINITELY BE CALLING CORPORATE TOMORROW AS EARLY AS POSSIBLE AND I WILL LET THEM KNOW ABOUT THE WHOLE ORDEAL, AND I'M GOING TO ASK TO SPEAK TO THE AREA MANAGER AS WELL.....(⭐⭐⭐⭐⭐NO ONE DESERVES CRAPPY SERVICE, TO ASSUME TO BE A THIEF, AND TO MAKE MATTERS WORSE CRAPPY FOOD.... THAT THEY PAID FOR ⭐⭐⭐⭐⭐).... I USED TO COME TO THIS LOCATION ALL THE TIME... 💯💯💯BUT THE CUSTOMER SERVICE HAS JUST GOT SO HORRIBLE HERE 💯💯💯💯.... AS FAR AS RECOMMENDATIONS GO... I WOULD NOT REFER MY WORST ENEMY TO THIS LOCATION 💯💯💯 THEY DIDN'T EVEN BOTHER TO GIVE ME MY RECEIPT EITHER 💯💯💯
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