Sonic Drive-In

Reviews

• GJ

  Gwendolyn Jenkins-Wimberly

  Jul 29, 2026
  4.0
  Drive through experience for slushy at happy hour on a 103° day. Refreshing.
• SS

  Stella

  Jun 24, 2026
  1.0
  If I could give 0 stars, I would. This location seems to have no understanding of customer service or genuine concern for its customers. I ordered two RT drinks—a Cherry Limeade and a Cranberry Limeade—and requested three small cups. I was completely willing to pay for the cups, but I was told they could not be added to the order. Rather than offering any solution, the employee simply refused to provide them. The issue wasn't my unwillingness to pay; it was apparently an inconvenience for the staff. Unfortunately, the experience only got worse. When I got home, both drinks were terrible. They tasted nothing like the Sonic drinks I am accustomed to receiving and were essentially sparkling water with very little flavor. I called the store and spoke with a manager, who admitted that other customers had complained about the same issue and stated that Sonic had changed its formula. If multiple customers had already raised concerns, it is troubling that the store continued serving these drinks without addressing the problem or warning customers. I offered to send photos of the drinks, but the manager informed me that the only way to receive a refund was to drive back to the store with the drinks in hand. So despite already being aware of the issue, the solution offered was to further inconvenience the customer rather than take accountability for a known problem. This experience reflects poor customer service, poor management, and a lack of concern for product quality. It's disappointing to see a business knowingly continue providing a subpar product while making customers jump through hoops to resolve the issue. I will not be returning to this location.
• HJ

  Hector Juarez

  Jun 19, 2026
  5.0
  Exelente
• GB

  gizmo The barber

  Jun 10, 2026
  5.0
  Food is always great here ! If you in the area looking for more great service try us too
• SH

  Sonia Herrera

  Jun 9, 2026
  1.0
  There isnt a negative 10to give. These workers have ugly attitudes when they answer the phone.no manners and wont even give names . Very rude