Sonic Drive-In

Reviews

• AA

  Anna

  May 12, 2026
  1.0
  I’ve literally been to sit down places that took less time. We only ordered 2 drinks and it’s been over 20 minutes.. clicked the button twice and the worker keeps saying she’s busy doing drive through- we ordered first.. this is actually crazy fix your shit plz
• SB

  Sameh Bastawros

  May 7, 2026
  1.0
  After I drive to the restaurant i ordered medium Mozzarella sticks and ask for Two sauces honey mastered and rang the employee told me I have only one free sauce and second one extra I said where thatvon menu!!!!!!!!! I order medium not small one she told me medium and small has only one free sauce but big has two free sauces I asked here where that on menu she told me nothing in menu show that my boss make the rules !!!! By the I never had this issue with other Soinc burger never ever The employee said her name KIM i don't know if that is true
• RH

  Ross Henderson

  May 6, 2026
  1.0
  Been in this area since the beginning of the year and never have I had a good experience at this location. This place is being ran by a bunch of kids or child like adults. Customer service is not sonething used. They speak to you as if you are bothering them by placing an order. They are incredibly slow with long line waits at the drive in and even longer waits in the drive through lane. Then when you do finally get to the window, there are a bunch of kids sitting around listening to music and not seeming to be preparing drinks or cooking food. The time doesn't matter either. Ive been here early, mid day and late and it's always the same kind of atmosphere and failing customer service. Today was my last time ever coming to this location. 5 months in this area and this is by far one of the worse fast food places I've been. I will go to the location in Mesquite a few miles futher away from my house then visit this location ever again. I even called and filed a complaint to their corporate office, and I've never done that before for a fast food place.
• SC

  S Coop

  Apr 27, 2026
  1.0
  Plastic after complaining sparkling drink was madr with distilled water. Remake came with plastic
• NN

  Nick

  Apr 26, 2026
  1.0
  Ordered ahead and the food arrived basically on time but I noticed the 4 sauces we ordered were missing. They appeared on the receipt taped to the bag so I know I ordered them. Took over 10 minutes and 2 red button presses to finally get them. I went home. I got home and took a bite of my burger and see that it's completely wrong. I ordered a super sonic bacon double cheeseburger and received a 1 patty no cheese regular burger. So I pack it back up and drive back to Sonic. In the drive through an employee AND THE MANAGER (1:50 PM on Sunday 4/26) tell me they can't do anything about it and that I'm out of luck. That if I want that burger I originally ordered to pay for a new one!!!! Then they said I should just go back to the app and call their support number. I refused and they eventually remade it...probably because I was in the drive-thru and impeding business. The manager handed it to me through the window and looked at me like she hated me and I ruined her entire day. I'll be damn sure to make sure their district manager is made aware of how awful their service and attitude is. What a joke.