Shop Joe V’s Smart Shop for low prices on fresh produce, quality meats, bundle boxes, everyday essentials, and much more. And for added convenience, we now offer home delivery straight to your door! Same day delivery starts at just $4.95. With Joe V’s delivery, you get low prices and top quality on the foods you and your family love, all from the comfort of home! Download the Joe V’s app today to save time, and try out delivery.
Disappointing Customer Service Experience at Joe V’s Smart Shop
Today, October 28, at approximately 8:55 AM, I had an unpleasant experience at Joe V’s Smart Shop.
I went to register #6, where a cashier was assisting a customer. While I was there, a latin lady walked directly in front of me to stock candy without saying “excuse me” or “sorry.” I felt that she was being inconsiderate and disrespectful.
While I was waiting to check out, the cashier appeared to be busy with another customer and pushed all my items together before finishing with the last transaction. I had tostadas among my groceries, and I was concerned about how my items were being handled.
Because the cashier seemed busy, I gathered my 12 items and went to the self-checkout area. However, the employee there told me I could not check out because management had instructed them to allow only customers with 10 items or fewer.
I understand that stores have policies, but I believe customers deserve courtesy, respect, and clear communication. I was disappointed by the way I was treated throughout this experience.
I hope management reviews this situation and addresses the customer service issues. Every customer deserves to feel respected when shopping at Joe V’s .
And a Good morning and thank you goes a long way
LS
Lester Santamaria
Oct 15, 2026
4.0
Tienen productos bastante económicos, el pollo y el cerdo por ejemplo, la verdura y la fruta, en lo personal siempre compro suero y red bull y están más económicos q en otros super q yo he visitado
SH
Shaycie L Harris
Oct 12, 2026
5.0
I'm so emotional. It's so hard to stay within a budget and remain fed, everyone is struggling right now.... My poor mom about broke down realizing we were able to have actual food again for two weeks for a family of 4-5 at a fraction of what it would cost for half a week for 4 people on cheap no so nutritious meals. This location is insanely busy but at those prices it is so worth it and you're getting good quality to boot. Highly recommend!!
Also to our poor cashier that will not be described/named, I'm sorry you're under stress but thank you for the sweet and friendly service!
BB
Brian
Oct 8, 2026
3.0
Super busy on weekends,and not enough room around the produce area since people don't care about leaving room for others. There's some good deals but hardly worth going when it's so busy,at least the checkout Iles are mostly all open.
AC
Angela C
Oct 4, 2026
4.0
I love this store and they have amazing deals. I couldn't purchase the water that was on sale because it was on a high shelf and no workers would get it down due to the store being busy. I had to wait until the next day to get it, which was inconvenient, but I will go back due to the great deals.
Frequently Asked Questions About Joe V's Smart Shop
What types of products does Joe V's Smart Shop specialize in?
Joe V's Smart Shop offers a curated assortment of staples, including ready-to-go foods, fresh produce, in-store cut meats, freshly made tortillas and breads, and daily made sushi, all at lower prices.
Where is Joe V's Smart Shop located?
The store is located at the corner of W. Wheatland Rd. and Highway 67 at 4101 W. Wheatland Road, Dallas, TX, 75237.
What are the operating hours of Joe V's Smart Shop?
Joe V's Smart Shop is open every day from 7:00 AM to 10:00 PM.
Does Joe V's Smart Shop accept credit cards and mobile payments?
Yes, they accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, and other contactless payments.
Is Joe V's Smart Shop wheelchair accessible?
Yes, the store has wheelchair accessible entrances, parking, and restrooms.
Does Joe V's Smart Shop have a bakery and sushi prepared daily?
Yes, they have an in-store bakery and sushi is made fresh daily.
Are there nearby dining options close to Joe V's Smart Shop?
Yes, Freeky Wings, a chicken restaurant and diner, is nearby and provides a place for dining before or after shopping.
What nearby banking or financial services are available around Joe V's Smart Shop?
First Convenience Bank and Western Union are close by to assist with banking and money transfer services.
What beauty and wellness services are available near Joe V's Smart Shop?
Nearby you can find Loc'd In With Nae (hair salon), Royal Kontour (beauty salon and skin care), and Shining Star Medical Massage Spa for various beauty and wellness needs.
How can customers reach Joe V's Smart Shop online or contact them?
Customers can visit their website at https://www.joevsmartshop.com/locations/wheatland, call +1 214-484-3592, or follow them on Instagram (@joevsmartshop), TikTok, and YouTube for updates and promotions.
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