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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.5
(162 reviews)

Business Details

18152 Preston Rd, Dallas, TX
75252, United States
(972) 964-1900
https://locations.jimmyjohns.com/tx/dallas/sandwiches-1367.html

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
18152 Preston Rd, Dallas, TX
75252, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM

Menu

1 menu · 193 items

Explore offerings from Jimmy John's on 18152 Preston Rd in Dallas, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

193 items

Reviews

3.5
162 reviews
5 stars
74
4 stars
26
3 stars
11
2 stars
11
1 star
40
  • YY
    Yoshi
    Sep 27, 2026
    2.0
    Ordered a number 1 but got a number 4 instead I usually order through the app and have no issues but the one time I ordered through in person this happened and there’s no way of getting it refunded through the app :/
  • NA
    Noah Ark
    Sep 8, 2026
    1.0
    I ordered through the app for delivery, and normally I never have a problem with that when its at other locations. But this time one sandwich we ordered was never delivered, and there wasn't any clear way to report it through the app for possibly a credit or replacement. When I called the store, they were incredibly rude to me, and acted like I was being unreasonable. They offered for me to come pick it up now or tomorrow, because they were apparently closed. I understand that, but if they had said it politely, I wouldn't be writing this review. I asked if we could just do a credit on my account or something, and the person on the phone curtly said they would, and then when I said thank you they hung up on me!!! They never asked my name or any identifying information besides what kind of sandwich it was, so I seriously doubt they are going to be processing any kind of fix for their mess up! I would normally not leave a 1 star review unless it was truly heinous, but genuinely the service I received over the phone was comedically rude.
  • DD
    David
    Aug 29, 2026
    1.0
    Ok two weeks in a row. No french bread. Lots of excuses though.
  • LL
    Luis
    Aug 28, 2026
    1.0
    Just bought a sandwich from this place and saw an employee pulling her pants and underwear up , she didn't changed her gloves or washed her hands, and prepared my food with the same gloves, grabbing all the ingredients and contaminating the food wit sweat. Employees should be more careful and empathic when making other's people food!!! I will never come back to this place again!!!
  • JV
    Jorge Vasquez
    Aug 3, 2026
    2.0
    Cashier doesn't speak and is just awkward inside

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 18, 2026Yext Knowledge Graph
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