Charleys Cheesesteaks

Reviews

• VL

  Victoria Lawson

  5 days ago
  1.0
  Rude staff, too lazy to take cash and made me pay at the self checkout kiosk and pay card.
• KN

  kasra namazi

  Apr 25, 2026
  1.0
  Ordered a lemonade but someone random took it and the lady at the counter refused to make one and told me to leave the restaurant
• LT

  LaTrina Thomas

  Apr 23, 2026
  1.0
  Barely speaks English and then have a NASTY attitude!! I’ll be REPORTING so the proper agency come visit this location! I had a really disappointing experience here. The food being served was clearly sitting under the heat lamp and was cold when I received it. I politely asked if I could have freshly made food instead, and was met with an immediate attitude from the staff. There’s no issue with asking for fresh food—that should be the standard. What made the situation worse was how I was treated for simply making a reasonable request. Customer service matters just as much as the food, and unfortunately this place failed at both. I won’t be returning.
• RD

  Rashed Daka

  Apr 16, 2026
  1.0
  Very rude workers
• JH

  Joe Hernandez

  Feb 26, 2026
  2.0
  I’m disappointed with my recent visit to Charleys Cheesesteaks. The biggest issue wasn’t even the food — it was the complete lack of employee engagement and atmosphere. The cashier’s response to every question was the same: “I don’t know, maybe 1 minute,” which didn’t inspire much confidence or clarity. What should have been a simple, quick order ended up taking over 30 minutes to receive. There was no sense of urgency, communication, or acknowledgment of the wait. The employees moved incredibly slowly — and that’s with full respect to sloths. I understand places get busy, but a little customer service and basic communication would have gone a long way. Unfortunately, this experience just felt indifferent from start to finish.

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