AG
Ashton Griffin
Aug 18, 2026
If I can give this place 0 stars, I will. DO NOT take your chance here, unless you would like $80 dollars STOLEN from you. I was on my way to work on 6/19 and pulled into the drive thru to get some food. There is hardly anyone there, so that should tell you something. Placed my order, waited forever, contemplated driving away (which I should've), then finally get to the window and this older guy (who I later found out to be the OWNER) takes forever getting my order ready. I tried to split cash and card for my order, he took my cash, fiddled on the POS, told me he didnt know how to split it, gave the money back, so I gave him my card. At this point, I was running late. It took him probably 10+ min with my card. I was watching him struggle with the machine, pushing a bunch of buttons. In the back of my mind, I was hoping I wasn't going to pull away and find out I had been charged more than once. Once he gave me my card back and I got my food I drove off. After a few days, since it takes a while for charges to pend at my bank, I checked my account and behold, I was charged 5 TIMES! Here is a picture of what was debited from me. I drove back to Sonic, spoke to a lady there, gave her the exact time (around 2:30) that I was at the window and the day. She said she couldnt offer a full refund because it was past the refund window but she could give me cash to make up for the original payment which was 20.79. She gave me 22 so I went to the bank, deposited it, and filed for a dispute for the other charges. Here is the dispute. It seems the woman at the bank mistakenly listed the 20.79 as the issue and forgot to list the other two 21.76s, but even so this "JAMES WATSON" proved in this case that he had mistakenly charged me and was REFUSING to offer me a refund. Here is the first sheet. Here you can see the details of what I actually ordered and the total. BUT what this man mistakenly did, was prove I was wrongfully charged in the next two charges because the Search Criteria of these charges doesn't show an order. So I was charged more than the 20.79 that I was supposed to be! Even the bank teller told me that its obvious my card was run multiple times on the same day. This "James" refuses to accept responsibility. So I am about $80+ in total with a HORRIBLE service. Since they don't want to be held accountable, I am putting them on full blast here. DO NOT COME HERE.