Sonic Drive-In

Reviews

• KD

  Kirsten Darren

  Sep 23, 2026
  3.0
  Okay... so I don't know what was going on here. I went to this Sonic, and from the moment this lady took my order until the moment she handed me my food, it was honestly one of the most robotic interactions I've ever had. No "Hi." No "Hello." No smile. No "Have a nice day." Nothing. It was just... words. Like I swear she made ChatGPT look emotional. I'm not expecting everybody to be over-the-top happy every second they're at work, but just a tiny bit of warmth or sincerity goes a long way. The whole interaction felt like I was talking to a self-checkout kiosk instead of an actual person. The food was fine, but customer service is part of the experience too. A simple smile, a greeting, or even a little personality would've made such a difference. I left thinking, "Wow... that was weird."
• EM

  emmy manuel

  Sep 7, 2026
  2.0
  Not really sure what happened but recently the service here hasn’t been that great… the last two times I went they forgot my cheeseburger in the $7 cheeseburger meal. I ordered a smasher and luckily they took off all the things I didn’t want but then they gave me two bottom buns… I mean bread is bread it’s just the accuracy of my orders hasn’t been great. The employees are always super nice though and I understand it can get busy.
• JH

  Jennifer Hoffman

  Sep 4, 2026
  1.0
  This Sonic has the worst service. Dont ever order in the Sonic App. They will forget your order and never tell you while you wait. Three times now and there won’t be a 4th, we have ordered drinks only in the app, told them we’ve arrived and then had to wait over 30 minutes for a slush. The last time it had been sitting inside melting for 30 minutes but was never brought to our car until we asked repeatedly.
• DD

  Donya Davis

  Aug 27, 2026
  1.0
  DO NOT USE CASH, THE GENERAL MANAGER AND THE EMPLOYEES STEAL THE MONEY. I WATCHE ON MULTIPLE OCCASIONS THE CASHIERS PUTTING THE MONEY IN THEIR POCKETS AND NOT IN THE REGISTER. I CALLED AND SPOKE WITH GENERAL MANAGER TWICE AND HE HAS YET TO ADDRESS THE SITUATION, SO HE MUST BE PART OF THE THEFT. ONLY USE CREDIT CARDS.
• SB

  Sherice Fennell Burton

  Aug 17, 2026
  2.0
  So sad to say very disappointed Again 1st time at this Sonic my order was wrong put a dollop of mustard on my burger an put ketchup which I didn't want fries were over cooked its been well over a year my granddaughter wanted Sonic i, on the other hand was very reluctant to go well I did order my food original sonic burger, add bacon,an cheese make it a large with a Coke. The second order, original sonic burger, only cheese, pickles,ketchup make her drink a medium an her fries.Large of course the order come out wrong .I have two medium drinks an on lg on medium fry so she go bk come bk out say waiting on fries so my order come bk with I guess the manager an says to me you didn't tell me tht an I say to him I did I switched it up on you a you say ok the order came out to 22 an some change this was paid b4 order came out I even put a tip do now I get to the house an open my burger NO! Bacon!!! An not one piece of onion had bunch mayo anyway I should've followed my 1st mind I will never ever go bk again