Subway

Reviews

• IH

  Izerela Hall

  May 3, 2026
  5.0
  I’m giving these girls five stars for their patience, professionalism, and how well they handled a very difficult and disrespectful customer. While I was in line, the customer ahead of me started by saying she only wanted one sandwich, but that quickly turned into five, holding up the entire line. As one employee (a shorter girl with glasses) was making the sandwiches, the customer began speaking to her in a very rude and disrespectful tone. You could clearly see it catch the other employee off guard, who was putting bread away at the time. She immediately stepped in to help, taking over some of the sandwiches and supporting her coworker. It was obvious she wasn’t going to let her coworker be treated that way, but she still stayed calm and professional. The customer continued to make things more difficult by constantly adding more items and changing what she wanted, piling on vegetables and then suddenly asking for avocado in an aggressive way. Despite this, both employees stayed patient and kept working efficiently. When it was my turn, the employee (I believe her name was Maddy or Madison) greeted me with a smile and helped me right away, even while still managing the situation with the other customer. She stayed polite, focused, and respectful the entire time. After finishing the customer’s order, Maddy clearly asked if she wanted chips, drinks, or cookies, and even repeated the order back to confirm. The customer had multiple chips on the counter but never asked for drinks. Moments later, she rudely demanded to know where her drinks were. Maddy calmly explained that she hadn’t ordered any, while still keeping a smile and professional attitude. The situation didn’t end there the customer continued complaining, slamming items around, and speaking disrespectfully, even in front of her daughter which is crazy how would you feel if your kid was being treated in that way? At one point, it even looked like she took a picture of the employees, which was completely unnecessary and inappropriate. Despite everything, both employees handled the situation with patience, teamwork, and maturity. You can tell they’re young, but they stayed composed under pressure and continued to treat everyone with respect. It was honestly shocking to see how poorly the customer behaved, but these girls handled it incredibly well and deserve recognition for their hard work. (I’m sorry if your name wasn’t “Maddy” I think I heard your coworker say your name when she was asking you a question” Good job girls!
• NM

  Nathaniel Mendez

  Mar 1, 2026
  5.0
  I just have to say, Maddy is my favorite! She is always so sweet, nice, kind, and incredibly well-mannered. Every sandwich she makes is fresh, perfectly put together, and served with kindness and good customer service. It’s rare to come across someone who consistently goes above and beyond the way she does. She makes every visit a great experience, and that’s why she’s my favorite. 5 stars all the way!
• AD

  Aaron Decker

  Feb 26, 2026
  1.0
  Geez. Stopped today around 2 pm. Almost walked out because the two employees behind the counter are busy doing other stuff for almost 10 minutes. Got my sandwich and came home. Took a few bites and there was something awfully rancid tasting. Entire sandwich in the trash. So far haven’t gotten sick.
• MN

  Matt Nolle

  Feb 25, 2026
  5.0
  Love the young lady named Maddy! As soon as you walk in, she’s welcoming and just has a really kind vibe. You can tell she actually cares about making your order right and making sure everything looks good before handing it to you. She’s super neat when she’s making your sandwich, and while she keeps the line moving, she never makes you feel rushed. Her attitude honestly makes the whole place feel better. It’s not every day you see customer service like that, especially from someone so young. She really deserves the recognition!
• AR

  Annie Rivera

  Feb 24, 2026
  5.0
  Best service ever, fresh food, I really love this place 🥰

Frequently Asked Questions About Subway