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Chipotle Mexican Grill

2.7
(218 reviews)

Business Details

11940 US Highway 380, Cross Roads, TX
76227, United States
(940) 281-0604
https://www.chipotle.com

About

Mexican RestaurantChipotle Mexican Grill
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
11940 US Highway 380, Cross Roads, TX
76227, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

2.7
218 reviews
5 stars
70
4 stars
13
3 stars
22
2 stars
16
1 star
97
  • AC
    Ashley Cummins
    2 days ago
    5.0
    Ive been to this location multiple times and the supervisor Kat is always working so hard i finally asked her name because she has such a young crew she does the majority of the work as the young-ins stand around looking lost .. this women is doing her best while this place is so busy . She needs better help i dont know how she does it but today i want to give her kudos because without you this place would not be running. Thank you for your hard work KAT! And people please be patient they are doing their best.
  • GC
    Gage Caminiti
    May 8, 2026
    1.0
    This chipotle location is consistently the worst location I’ve ever been to, so unfortunate it’s the only one by the house. You only get decent customer service if you see a manager working the line. Chicken is always over charred / burnt, my bowl was un edible lastnight. This review is long overdue, I’ve ate at this spot for the last year since moving here. Consistently has the worst quality and service I’ve ever had at a chipotle.
  • MR
    M. R.
    May 1, 2026
    1.0
    Ive ordered from here about 3 times trying to give it a chance but probably wont be back since ive have had bad luck each time with both take out and delivery.. the food quality is horrible, ingredients arent fresh, meat is questionable and have had uncooked rice. Also wouldnt recommend ordering delivery. Ive ordered delivery twice and each time have had missing ingredients.
  • CH
    Colby Hopper
    Apr 27, 2026
    1.0
    Food portions are always stingy with pickup orders and the psst 4 times i’ve gone they forget something, portions are like 1/2 of what it should be stingy. They have 0 customer service and they’re all rude and pretend like you aren’t standing there when you walk in. This place must've switched management within the past 6 months because it used to never be this bad, but every time we go its something. I don’t leave bad reviews, but this location begs for poor feedback.
  • LB
    Lydia Brashear
    Apr 22, 2026
    3.0
    I stood there for a while as one employee alerted another, who was staring at a tablet, to help me. I was the only customer, waiting while she talked back loosely with an attitude, clearly not wanting to do her job. She finally walked over to help me, but before doing so she continued to banter with the others—probably thinking it was cute—while she scratched her hair over the serving line and completely avoided any contact with me. I had to interject to get her attention. It was supposed to be dine-in, but she put my order in a bag with no utensils or napkins, which was very annoying. Keep the polite employees and get rid of the loud, rude ones who don't want to be there—we don't want to interact with them either.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in Cross Roads, TX?

The Chipotle Mexican Grill in Cross Roads is located at 11940 US Highway 380, Denton, TX 76227.

What are the operating hours of Chipotle Crossroads?

Chipotle Crossroads is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified May 17, 2026Yext Knowledge Graph
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