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McDonald's

3.6
(1,280 reviews)

Business Details

125 S Denton Tap Rd, Coppell, TX
75019, United States
(972) 462-7881
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
125 S Denton Tap Rd, Coppell, TX
75019, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 125 S Denton Tap Rd in Coppell, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,280 reviews
5 stars
530
4 stars
255
3 stars
171
2 stars
91
1 star
233
  • PT
    phi tran
    5 days ago
    1.0
    After rebuild, this place has gone completely downhill. Been here 3 times and each time either I or someone else had an issue with their order, and when we bring it to their attention, they dont understand. As Im typing this, another guy comes in from the drive through with a complaint about getting the wrong order. Update - been here 20 mins and still no food. 3 people have come in from the drive through with messed up orders.
  • ES
    Erzies Scarlett
    Aug 23, 2026
    1.0
    I came in for lunch this Sunday, and unfortunately, the employee who assisted me was very rude and made me feel as though I had done something wrong. I believe customer service should be welcoming and respectful, and employees who interact with guests should maintain a friendly and professional attitude. The service at this location has also been consistently slow since the remodel. I hope management will address these concerns and remind staff of the importance of greeting guests warmly, providing courteous service, and thanking customers before they leave. I hope my feedback is taken seriously, as I would like to see the customer experience improve at this location.
  • BR
    Brian Rankin
    Aug 22, 2026
    1.0
    Ive been to this location 4 times since it took them 2 years to open and they've gotten my order wrong every single time...wrong sized wrong drinks and forgot to put a $6 basket of fries.and most ecentl6 gave me a meat only deluxe chicken...real cute how yiu have no way to contact anyone through the phone or app.....DONT GO THERE!......5h8s is a couple days later .originally when I made this review I only opened one of the sanwiches(3 total) well all three had nothing but meat and bread.also you can see the cute little response where the owner says to contact corperate....aaaaaand gues what they say " its up to the owner to refund" so wait to hear from them..soooooo DONT GO THERE STILL!!
  • SW
    Shirley Wang
    Aug 14, 2026
    1.0
    I live close thus coming into this location a lot. It is such a disappointment after the remodel. If there is a choice to leave with zero star, that would be my choice. 1. They messed up with my order three times. THREE TIMES!! size of drinks. No fries in my kiddo’s happy meal. Wrong ingredients in my sandwich. 2. No playground. Not children friendly. We used to come here a lot and made some friends. 3. No self-refills for drinks. So inconvenient! No fork or knife or anything for self use either. Least favorite location. Period.
  • EH
    Ellie Hemati
    Jul 26, 2026
    1.0
    This was my second visit since this McDonald’s was rebuilt and reopened and unfortunately both experiences were disappointing. The restaurant looks clean modern and nice because it’s brand new but the customer service has been terrible. The way the restaurant is designed makes it difficult for employees to see customers who are standing at the counter waiting for assistance. People end up waiting for long periods of time before anyone even notices them. On one visit my burger was cold. It seemed like the order had been ready for a while but nobody brought it out. There were several customers standing around waiting and looking frustrated because no employees were checking on anyone. During our meal one of my daughters stood at the counter for about 12 minutes waiting for someone to help refill her drink. Nobody came. Eventually I had to get up myself and even then we waited several more minutes before anyone acknowledged us. I honestly don’t understand why customers have to wait for staff just to get a drink refill. After we finished eating I placed another order to take home for my husband. I waited over 20 minutes and again nobody called my number or checked on my order. I finally had to walk up and get someone’s attention before my food was brought out. The parking situation is also a mess. The new building is much smaller inside also than before and finding parking can be difficult especially during busy times. I understand that many newer McDonald’s locations no longer have play areas for children but the overall customer experience at this location is simply poor. The employees seemed inattentive unhelpful and often looked annoyed when customers needed assistance. I’ve now visited twice and both experiences were frustrating. The restaurant may be new and clean but the service needs significant improvement.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location in Coppell, TX?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 including same-day and no-contact delivery options.

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