Absolutely horrific experience at CAVA. I walked in hungry and walked out questioning reality. The manager Arnaysa acted like customer service was a personal attack. My bowl looked like it survived a car crash, the rice was colder than my ex’s heart, and the pita had the texture of drywall.
Employees looked stressed, the place was chaotic, and somehow my order was wrong in ways I didn’t even think were possible. Asked for extra sauce and got approximately one molecule of garlic dressing.
Whole restaurant felt like a social experiment to see how much disappointment a person can handle before leaving. 0/10 experience
JJ
Jessica. Joy
5 days ago
3.0
Why do the workers look so miserable being here. They moved very slow when it was just me and one other person which is crazy not gonna lie. They ran out of something and when the worker turned back to ask for more, the two people “working” were chitchatting and touching their phones. The food was good at least, but even the area where all the drinks and utilities were was actually disgusting. There’s like stuff in the cups where the forks are which is not clean whatsoever. I’m not lying either, I’m saying this to save the people of coppell.
MR
Maria Ramirez
May 11, 2026
1.0
First the staff is too slow, I go during lunch like 2 o 3 time a week, specially Elba it feels like she doesn’t like her job, one day she was in the first line and didn’t care how long the line was she was super slow with a face like se he doesn’t want to be there that is all the time. She gives you the mean look, the bathrooms are super disgusting 🤮. The drink area is very duty as well.
PB
Preethi Balamurugan
May 9, 2026
2.0
Food taste is good. Quantity is very low. Most of the time, garlic dressing is not available most of the time. And most of the time certain items aren’t available.
ML
Michelle LeighAnn
May 6, 2026
5.0
The customer service here was exceptional. They were very nice and fast. I had a question and Arnaysa assisted me. She was extremely helpful and nice. I think this is my best location by far!
CAVA is a fast-casual Mediterranean restaurant serving customizable greens and grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 120 S Denton Tap Road, Ste. 490, Coppell, TX 75019, USA.
What are the operating hours of CAVA?
CAVA is open every day from 10:30 AM to 10:00 PM. It is closed on November 27, December 24, and December 25, 2025.
Does CAVA offer online ordering or delivery?
Yes, you can explore the menu and order ahead at https://order.cava.com/stores.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact CAVA if I have questions or feedback?
You can contact CAVA by phone at +1 469-946-8503 or via email at hello@cava.com.
Are there any apps available to order food from CAVA?
Yes, CAVA has apps available on both Android (https://play.google.com/store/apps/details?id=com.cavagrill.cavagrill.android.app) and iOS (https://apps.apple.com/us/app/cava-grill-loyalty/id726270499).
What nearby Mediterranean restaurants can I visit around CAVA?
Nearby Mediterranean restaurants include Zoës Kitchen and Salata, both great options to explore before or after your visit to CAVA.
Are there any pet stores close to CAVA for pet owners visiting the area?
Yes, Hollywood Feed and Cutie Pie Pets - Pet Salon & Boutique are nearby pet stores where pet owners can find supplies or services while visiting CAVA.
What wellness or beauty services are available near CAVA?
Nearby options include Blue Barber Lounge, European Wax Center, Massage Envy - Coppell, and various beauty salons such as REBEL Beauty and Glitz II Glam Beauty Bar, perfect for a wellness visit alongside your meal at CAVA.
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