Osmow's is a fast casual restaurant boasting over 200 locations, capturing a truly modern taste of the Mediterranean cuisine while giving guests the luxury of customizing their preferences. Year after year, Osmow's was voted by you, our customers, as Readers' Choice winners in a number of categories, ranging from Best Mediterranean Cuisine & Best Shawarma to Best Pita/Wraps.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.