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McDonald's

3.7
(1,855 reviews)

Business Details

2151 N Josey Ln, Carrollton, TX
75006, United States
(972) 245-2924
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2151 N Josey Ln, Carrollton, TX
75006, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2151 N Josey Ln in Carrollton, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,855 reviews
5 stars
803
4 stars
335
3 stars
291
2 stars
107
1 star
309
  • LG
    Luis Garcia
    3 days ago
    1.0
    Dear Manager, I am writing to share a frustrating experience I had at your drive-thru today 10/12/2026 @ 8:25AM. After placing my order, I realized one sandwich was missing. I had to park and walk inside twice to correct the mistake. When I returned to the counter, I informed the manager which items I had ordered and that I was missing a sandwich. Although I left my receipt in my vehicle, I provided the order code. The manager insisted I had not been charged for the missing item instead of simply resolving the issue. While the cost of the sandwich is not the primary concern, the lack of service and the way the situation was handled are. If a mistake occurs, I expect management to prioritize the customer experience and address the error professionally. I hope you will review this incident with your team and provide the necessary training to ensure more accurate service and better conflict resolution in the future. I work nearby, but I will never return to this location. I would rather drive further than waste my time dealing with the poor service here again.
  • BF
    baby review and kid review and more fun
    4 days ago
    5.0
    This McDonald's was awesome. It is 24 hours inside and out.
  • JC
    Jeral Cipriano
    Sep 30, 2026
    1.0
    I am writing to report a very disappointing customer service experience at my local McDonald’s on September 29, 2026, at approximately 11:20 PM. When my family and I reached the drive-thru window, the employee serving us immediately began speaking to us in an unnecessarily aggressive and impatient manner. She repeatedly asked, “Anything else?!” in a tone that felt rushed and confrontational, and throughout the interaction, she appeared eager to move us along rather than provide basic, courteous customer service. I understand that working late-night shifts can be demanding, and I generally try to be understanding of employees who may be having a difficult day. However, the employee’s attitude was so unpleasant that, after placing our order, I ultimately decided to drive away without even wanting to approach the window or continue the interaction. I find this especially disappointing because this is my local McDonald’s, and I have generally expected a basic level of courtesy and professionalism when visiting. Customers should not feel uncomfortable or unwelcome simply because they are placing an order. I am not looking to cause unnecessary trouble for anyone, but I do believe this interaction should be addressed by management. I would appreciate it if the appropriate manager could review what occurred and speak with the employee involved so that similar experiences do not happen to other customers. Please have a member of management follow up with me regarding this complaint. I would genuinely appreciate knowing that my feedback was received and taken seriously. Thank you for your time and attention to this matter.
  • IN
    Ivette Najera
    Sep 22, 2026
    1.0
    I was already having a bad day and then i wanted extra MAYO on my mcchicken. no instead they BARELY put ANY mayo wow okay. 1 star from me. I HATE THIS!!!! anyways mchicken still slap tho but next time remember don’t be lazy pls thank you love you 🩷
  • ER
    Evan Raley
    Sep 13, 2026
    1.0
    By far the worst McDonald’s in Carrollton,TX. Might even be the worst McDonald’s I’ve been to. Staff is always rude, they make you wait at least 15 minutes to get your food and don’t let them tell you to pull up to a numbered spot in the drive thru. They will then chew you out for parking in the drive thru spot and not the curbside spots🤷🏼‍♂️🤷🏼‍♂️ ridiculous never going to this one again

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2151 N Josey Ln, Carrollton, TX?

McDonald's at 2151 N Josey Ln, Carrollton, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru service open 24/7.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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