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Five Guys

3.9
(1,107 reviews)

Business Details

(972) 248-6043
https://restaurants.fiveguys.com/3400-e-hebron-parkway

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3400 E. Hebron Parkway in Carrollton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3400 E. Hebron Parkway, Carrollton, TX
75010, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 11:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 3400 E. Hebron Parkway in Carrollton, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

3.9
1,107 reviews
5 stars
549
4 stars
224
3 stars
142
2 stars
71
1 star
121
  • TL
    Tim Lam
    Oct 8, 2026
    1.0
    I participated in the BOGO promotion and placed a pickup order for September 18 at 6:00 PM. When my wife arrived, the restaurant was overwhelmed with a massive crowd. She waited nearly an hour before informing the staff that she could no longer wait and wanted to cancel the order. She left without receiving any food. Despite the cancellation request, I was still charged for the order. I contacted the restaurant afterward and requested a refund. Although I was told someone would follow up, nearly a month has passed with no response or resolution. The promotion was poorly handled, and the lack of communication and customer service afterward made the experience even worse. I would not recommend this restaurant based on how this situation was handled.
  • VC
    V F (conhew)
    Oct 2, 2026
    3.0
    Not as generous as it used to be on the quantity of fries. it is pricy but still good fries .
  • JW
    Joseph Wright
    Sep 21, 2026
    5.0
    It's been a few years since we've been there, but my son had a coupon, so we e used it. The burger was double patty (which i love) with grilled onion and mushrooms. It tasted great and they always give lots of fries. PS. The fries are made in peanut oil and not the usual un- healthy vegetable or canola oil.
  • TT
    Ty
    Sep 18, 2026
    1.0
    Even on Hamburger day with Bogo it was 20 for two burgers and fries. I've been waiting for 2.5hrs at the store to even get my burger. They were really unprepared. They wouldn't even let me cancel the order from online because their system couldn't even fathom that they could still not have made the burger after 2.5hrs.
  • JB
    Joel Bryant
    Sep 18, 2026
    1.0
    Ordered online at about 5:30 for 6:15 pickup for national cheeseburger day, and unfortunately they were under prepared to handle the volume. When I arrived, the restaurant was full of people waiting. After 10 minutes I heard that they were out of buns. That left me in the position wondering if my order would be fulfilled. The staff picked the next several tickets, listed the names out and effectively said those were the people who would be getting their order until they were able to get more buns. Seemed like a difficult day, but would have appreciated someone working the counter to identify which tickets would be fulfilled and cancelling those that would not be able to be serviced. Was not able to cancel the order online.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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