Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
If I could zero start I would! Worst customer service I’ve ever experienced. Rushed through my order. At the windows, there was no basic customer service at all, no greeting, no “thank you,” no communication, just handing items out and shutting the window.
Completely unprofessional and careless experience from start to finish.
AW
Aniya Wells
Apr 25, 2026
1.0
This McDonald’s has the worst customer service in the Bryan–College Station area.
The employee taking my order rushed me the entire time, repeatedly saying “anything else?” after every item like I couldn’t even finish thinking. My order wasn’t even taken correctly, and she never confirmed it on the screen or said anything like “thank you” or “pull forward.”
The only decent interaction was at the first window—the cashier there was polite. Everyone else acted like they didn’t want to be there at all.
At the second window, the worker didn’t greet me, didn’t say a word, just started handing me drinks, shut the window, then came back and handed me my food and turned away. No “here you go,” no “have a good day,” nothing. I wasn’t even sure if my order was complete.
This location clearly has an attitude problem with customer service. If people don’t want to do the job, they should quit. It’s that simple.
AH
Anthony Hightower
Apr 18, 2026
1.0
The place smells terrible. I felt like I was standing in an unclean restroom instead of at the front counter.
SS
sylvia sanchez
Mar 28, 2026
5.0
Es un ambiente tan familiar a las 9:30am se lis recomiendo
What are the McDonald's location hours of operation?
This McDonald's location is open 24 hours a day, seven days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open 24 hours a day, seven days a week at this location.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's location provide?
The location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order food online from this McDonald's?
You can order online through their delivery URL or use the McDonald's App available on iOS and Android.
Where is this McDonald's located?
It is located at 825 East Villa Maria Road, Bryan, TX 77801, United States.
Are there other food or service options nearby this McDonald's?
Nearby, there is another McDonald's restaurant, Kingdom Animal Hospital, Lara & Associates Insurance, Liberty Tax, and Tailgate Smoke n Vape among others.
Which nearby locations can be useful if I need financial services while visiting this McDonald's?
Nearby financial service providers include Western Finance, Liberty Tax, Payment 1 Financial, and First Convenience Bank.
What nearby stores or salons could I visit before or after dining at McDonald's?
You can visit nearby stores like Ross Dress for Less, Bealls, Sally Beauty, and beauty salons such as MG Studio Beauty and Barber and Signature Brows Eyebrow Threading salon.
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