McDonald's

Reviews

• SG

  Selyn Gonzalez

  May 12, 2026
  1.0
  I was very upset with the service I received at McDonald’s today. I ordered through the drive-thru and specifically asked for ketchup and pepper, but instead I was given salt and pepper. Because of this mistake, I had to park and go inside during my break just to ask for ketchup. The employee who handed us the food immediately ran back inside without checking if everything was correct or giving us a chance to say anything. When I went inside and politely asked for ketchup, the cashier was rude and only gave me two packets. When I asked for a few more, she made me wait while my food sat in the car getting cold and my break time was being wasted. To make matters worse, after leaving I realized they had completely forgotten my drinks as well. Overall, the experience was frustrating and disappointing due to the poor customer service, multiple mistakes with my order, and lack of consideration for customers’ time.
• MS

  Margaret Serna

  Apr 23, 2026
  5.0
  Customer service skills on point friendly kind and smiling faces go a long way in my book♥️♥️♥️
• MD

  Me and Douglas

  Apr 16, 2026
  4.0
  It's mcdonalds food was alright. Good specials. No complains.
• B2

  Banda 21

  Apr 7, 2026
  1.0
  I ordered on the app didn't receive my order or a refund
• MC

  Michel Camargo

  Apr 5, 2026
  1.0
  I really didn't want to write this, but after the response I got on the phone when I talked to a manager (won't say her full name, but it begins with a "D"), I decided to... On Easter Sunday morning, I placed an order for 4 Big Breakfast meals with Hotcakes and a breakfast biscuit. We picked up the order around 845am... about an hour and a half later, we start eating the meals at home, and we notice that one of the hotcakes in the Big Breakfast had a very clear bite mark, as if someone had taken a bite into the order we were just served. Needless to say, we were shocked. I immediately called the restaurant to let them know... I wasn't sure if a) they'd given us a meal they'd given to someone else by mistake, b) they were re-using food that wasn't fully eaten or c) a disgruntled kitchen staff member took a bit out of the pancake. Regardless, I thought I would call the manager and let them know what had happened. I wasn't looking for credit, I wasn't looking to have the food replaced, I was just letting them know. I am a small business owner, and I would appreciate being made aware if something like this had happened at my business. Well, I'll just leave it at "D's" response was one of not really caring about the situation, and offered to remake the order. Again, this was not about getting free food, it was about leadership doing something about it to try and determine what had happened. She showed no interest in caring that it had happened or even trying to figure out what had happened. For all I know, this was food that had been served to someone else and then re-packaged and served through the drive through. I don't know, but one thing was made clear, management clearly had no interest in this very obvious health-code violation.

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