Wingstop

Reviews

• MB

  Melissa Banda

  Sep 15, 2026
  1.0
  Called to place an order for pickup, immediately after pressing the prompt the phone gets picked up and put on hold. A couple minutes later, Chelsea answers the phone only to put me on hold AGAIN for 10 Minutes. I hang up and call back only for them to answer the phone and say “can you please hold” I mentioned I haven been waiting already for 10 minutes and would like to speak to a manger. Chelsea states she’s the manager, she has customers in store that she’s assisting and is wanting to proceed to put me on hold again. WORST customer service
• MG

  Misty Gabriela

  Sep 7, 2026
  2.0
  I had made an order online in which I went to pick up in store. When I arrived I had asked for extra sauces that I had forgotten to add on the online order. I waited about 10 mins until my food was ready. When I got in my car to check for all my sauces I saw I was missing one of my extra ranches. I went back inside to ask for my missing ranch and the girl up front went to go get it. As she was grabbing it the guy bagging stopped her from giving it to me. She came back and told me that the guy put it in one of the bags. I explained that I had already checked both bags and I was missing 1 more ranch to which she then denied ever ringing me up for it. (I had just paid for it 10 mins before.) I had to explain multiple times that I did ask for it and PAID. A few mins pass and the guy who was bagging came over and said he put the extra ranches in my bags. I kept having to explain multiple times that I never got what I paid for. He seemed to not care and kind of walked away to grab it as I was still talking to him. I very much disliked having to keep going back and forth with both employees. The fact that the guy had a bad attitude with me. The guy stopping the girl from giving me MY ranch which I PAID FOR and that the girl denying ever ringing me up for it. On top of waiting just for my missing ranch my food was getting cold. This is the worst service I have ever had to deal with, and i definitely do not want to be serviced by either employees ever again!
• YJ

  Yasser Jarrar

  Aug 20, 2026
  1.0
  The employee over seasoning the wings 🤮, Had the worst wing stop experience 08/20/2026 2:00pm.
• JL

  Jazmin Lozada

  Jul 9, 2026
  5.0
  I eat at this Wingstop location at least once a week because they've always been consistent with their customer service and quality of the wings, which is why I was so disappointed with my visit today. The quality of the food was not acceptable. Most of the wings were very small, some were even smaller than others, and they were dry. I couldn't even finish my meal because it just wasn't enjoyable. I know the restaurant was busy, and I understand that happens. The employees were still attentive, which I appreciate. I did notice it was a completely different staff than I'm used to seeing, so I'm not sure if that played a role or not. I'm leaving this review because I know this location is capable of much better. I'm hoping today's experience was just an off day because this has always been one of my favorite Wingstop locations. Please do better and get back to the quality your regular customers have come to expect.
• SN

  Shameka Navarre

  Jun 7, 2026
  1.0
  I call them and ask not to over seasoned the fries and wings and guess what I got over seasoned that’s so outline yall need to do better at this location

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