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McDonald's

3.4
(803 reviews)

Business Details

6380 Phelan Boulevard, Beaumont, TX
77706, United States
(409) 866-7272
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6380 Phelan Boulevard, Beaumont, TX
77706, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 6380 Phelan Boulevard in Beaumont, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
803 reviews
5 stars
286
4 stars
156
3 stars
132
2 stars
77
1 star
152
  • SC
    Sarah Cortez
    Oct 9, 2026
    3.0
    Make sure you check your bag before you leave because this location will most likely leave out part of your order. They also take a long time. I didn't get any fries with my nugget meal & only got 1 sauce when I asked for 2.
  • RC
    Ronnie Cole
    Sep 25, 2026
    5.0
    Drive thru is fast and efficient.The staff is courteous.And you don't have to wait in your car all day for your food.
  • BM
    Brittany Morgan
    Sep 24, 2026
    1.0
    They have terrible service and attitudes here.
  • JD
    J.R. Diaz
    Aug 17, 2026
    2.0
    This time of day is busy (5:00 p.m.) and it shows in their lack of ability to overcome the rush. Been waiting 5 minutes in drive-thru without any cars moving . Sorry, must be an issue with Service?
  • GH
    G House
    Aug 10, 2026
    5.0
    Unfortunately, our visit today was disappointing, particularly because of the customer service we received at the counter. The young man who took our payment did not greet us, say thank you, or provide any verbal indication that our transaction was complete. When we were unsure whether we were finished, we politely asked, “Are we finished?” and mentioned that he hadn’t said thank you or anything to let us know. His response was, “I gave you your receipt, and that’s an indication that we’re finished.” I was honestly taken aback by the response. Providing a receipt may indicate that the transaction is complete, but basic courtesy and communication are still an important part of good customer service. A simple “Thank you,” “Have a nice day,” or even “You’re all set” would have made a significant difference. We understand that fast-food employees can have busy and stressful shifts, and we don’t expect excessive pleasantries. However, customers should still be treated with basic courtesy and respect. I hope management will take this as an opportunity to remind staff about the importance of professional and courteous customer service.Unfortunately, our visit today was disappointing, particularly because of the customer service we received at the counter. The young man who took our payment did not greet us, say thank you, or provide any verbal indication that our transaction was complete. When we were unsure whether we were finished, we politely asked, “Are we finished?” and mentioned that he hadn’t said thank you or anything to let us know. His response was, “I gave you your receipt, and that’s an indication that we’re finished.” I was honestly taken aback by the response. Providing a receipt may indicate that the transaction is complete, but basic courtesy and communication are still an important part of good customer service. A simple “Thank you,” “Have a nice day,” or even “You’re all set” would have made a significant difference. We understand that fast-food employees can have busy and stressful shifts, and we don’t expect excessive pleasantries. However, customers should still be treated with basic courtesy and respect. I hope management will take this as an opportunity to remind staff about the importance of professional and courteous customer service.

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Certified November 01, 2026Yext Knowledge Graph
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