This profile is uncertified and using publicly sourced data
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Business Details
About
Bubble Tea Store
Opened in March 2024, Gong Cha Baytown brings Taiwan's premium bubble tea experience to Baytown. This teahouse-inspired shop offers a variety of freshly brewed teas and bubble tea creations alongside a co-working space for guests.
Enter our store and step into the world of a tiny little tea leaf from the highlands of Taiwan, making its way to your very freshly brewed cup of tea. See the curated artwork, smell the permeating aroma, feel the warmth in your palm, and savor the cup of tea, Gong cha way.
Gong cha is an international beverage franchise specializing in freshly prepared premium tea, bubble tea and coffee.
Location
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.