Domino's Pizza

Reviews

• KK

  KittyKat88

  3 days ago
  1.0
  Unprofessional atmosphere and misleading wait times Visited the Balch Springs location and left pretty frustrated. The quoted ready time was way off — I waited significantly longer than I was told, with no heads up or apology. That kind of thing matters when you're planning around a pickup time. On top of that, music with explicit/profane lyrics was playing openly in the store. That's not appropriate for a public-facing business, especially with customers of all ages coming in. It came across as careless and unprofessional. The food itself may be fine, but the experience in that store needs serious attention from management. Do better.
• NJ

  nysha jackson

  Apr 28, 2026
  2.0
  Picked up our order expecting a quick, easy dinner and instead got one of the most careless pizzas I’ve ever been handed. The pizza wasn’t even cut all the way through, so every slice had to be ripped apart by hand. To make it worse, a huge section of the pizza was nothing but plain crust with no toppings on top or underneath. We literally paid for dough instead of pizza. This order was clearly rushed, sloppy, and never checked before being given to us. It’s frustrating to spend money on food and get something this poorly made. Domino’s should be doing much better than this.
• RG

  Roadie Greenhaw

  Apr 24, 2026
  2.0
  This Sonic charges for condiments ... i spent over $40 and they argued about giving enough condiments for the order. There are other Sonic drive ins close.
• MY

  maria yanez

  Apr 21, 2026
  1.0
  HORRIBLE!!!!!!!!! My co- worker ordered a pizza from this location on 04/18 after eating there food he started to feel unwell but didn't pay much mind to it he's now been sick since then. we finally convinced him to go to urgent care due to seeing how unwell he is and they confirmed that he had food poisoning. We called the location and first off the employees were very rude and then after finally being able to speak to a manager to ask for some sort of compensation (refund or a partial refund) she was rude and said she couldn't do anything due to him not calling the day of. when food poisoning can take anywhere from 30 min to 3 days to activate. After getting nowhere with her I called the corporate number to then get customer service for them to just turn around and tell me to call the store. I'm not one to write reviews but this is wrong and people should know. So if you plan to buy pizza just choose a different store or maybe try pizza hut.
• JS

  Jessica Sauceda

  Apr 17, 2026
  3.0
  Ordered 3 medium pizzas. (1) stuffed crust extra sauce, extra cheese, extra pepperoni, and pineapple well done. There was no extra of nothing and there was no garlic parm sauce on the crust and it was not well done. (2) hand tossed crust, extra cheese, extra sauce, pepperoni, ham, and extra mushroom. There was no extra of anything and it was well done with not garlic sauce on the crust. It also was not cut all the way. (3) medium stuffed crust half cheese half beef was the only one that was good and the garlic bites. I really don't like to complain but when you pay for the extra topping you expect for it to be done.

Frequently Asked Questions About Domino's Pizza