Ordered food on app and there was an error. I called the location to see if the order could be cancelled or see if I could get refunded. The person on the phone kept saying to fix it on the app but couldn’t tell me how. She hung up on me, I called back and asked to speak to a manager. She states she was the manager but didn’t know how to fix the problem and when I asked for a FIRST name, only a first name she said she didn’t feel comfortable giving that and hung up. There was no need for the rudeness when all I was asking was how I could get a refund.
BS
Brenda Shaw
Apr 8, 2026
3.0
(Charley's in the Balch Springs Tx. Walmart)
Well I was hoping it wouldn't happen but it has. The food and service has bottomed out. There was only 1 person working, so the order line was crazy long. I ordered large regular frys, I got frys with cheese.
EH
Elizabeth Hermosa
Mar 25, 2026
5.0
Food was fire !! Didn’t wait to long for it !! Hot and fresh!! Service was on point!! Forsure coming back again!! Thank you !!
RA
Roberto Antonio
Feb 22, 2026
5.0
The fries with Cajun seasoning are the best ones 🤤🤤
JF
Jlene Fautt
Feb 6, 2026
5.0
The food is great and the employees are always so nice.
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