When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austin. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
I got off very late I ordered some wings and fries.
I got there to pick up the food. It was not ready. I went back to the car. While I was waiting I saw some employees cleaning up the space, one was serving food but there was another one with a hat he was spraying the cleaning spray on the top of the cover and wiping it off where the other one is serving the food. I was shocked. Don’t even know what to do.
Don’t recommend this place and will never go back.
They need some more training and that can’t play with people health like that.
AT
Anthony Turner
Sep 24, 2026
1.0
Absolute worst customer service! Completely messed up the order. Order was supposed to be 10 cajun wings and 5 mild wings with a large fry. They gave me 5 cajun wings and 10 mild wings. Call the store number. They picked up and I told them what happened. They then told us will remake the order if you come back to the store location. I did! They took the previous order after realizing that it was true that order was not correct. They gave me this order as is in the picture. Didn’t even remake the order they just dusted the mild wings with cajun seasoning. Again, completely messing up my order yet again. I highly recommend not going here!
DG
Dannis Gomez
Sep 19, 2026
1.0
Now I bought wings and they were literally raw and I called to give me an answer and they don't say anything and apart from the cashier all angry that's the type of customer service and the wings are disgusting all raw and they don't solve for ✊🏻
CZ
carlos zapata
Sep 12, 2026
2.0
When it comes to wingstop I cannot complain about the food but when it comes to the service at this wingstop location I can’t go without saying something. To begin with the staff was increadibly rude and had an attitude with customers when we were just trying to place an order or trying to ask about the status of the order. The staff was acting as if it was our fault for being hungry or being curios about the food that we orders 25 minutes ago. Apart from the lazy attitude they had 7-8 people in the kitchen and only about 2-3 were actually working hard to try and get orders out. Most of the employees treat this place more like a hangout spot rather than a food establishment.
I get it it’s late and that you might be tired from working all day but that does not excuse you from being rude to customers who are trying to give your restaurant business.
DG
Dianna GARCIA
Sep 5, 2026
3.0
Where to start… We placed our order to dine in, but our food was packed to go. We had to find a table and unpack everything just to eat there. We decided to stay, and luckily we did because our loaded fries were completely forgotten.
When I mentioned the missing item to an employee, I was told that she didn’t know who had taken our order. Thankfully, we were eventually given the missing item, and the food itself was good.
However, as we were leaving, I saw the employee who had taken our order—the young woman with the tattoo on her arm—step out of a car with what appeared to be a cloud of marijuana smoke coming from the vehicle. She then walked back into the restaurant smelling strongly of marijuana.
I understand employees have breaks and personal lives, but using marijuana immediately outside the restaurant and then returning to work smelling like it is extremely unprofessional, especially when the employee is interacting directly with customers and handling orders. Given the mistakes with our order, it certainly raised concerns about whether she was impaired while working.
Again, the food was good, but the overall experience was disappointing. I hope management addresses this situation because customers should be able to expect employees to be professional, attentive, and fit to perform their jobs.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What kind of food does Wingstop in Austin, TX offer?
Wingstop offers classic and boneless chicken wings, tenders, and signature sides with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the business hours for Wingstop's dine-in and takeout services?
Wingstop is open from 10:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday for dine-in and takeout.
Does Wingstop offer delivery and what are the delivery hours?
Yes, Wingstop offers delivery daily from 10:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
Can I order Wingstop for same-day and no-contact delivery?
Yes, Wingstop offers same-day delivery and no-contact delivery options for customer convenience.
Does Wingstop have a drive-through service?
No, this Wingstop location does not offer drive-through service.
What payment options are accepted at Wingstop?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop located in Austin, TX?
Wingstop is located at 2407 S. Congress Ave, Ste A, Austin, TX 78704, United States.
Are there any nearby parks or outdoor activities near Wingstop?
Yes, Travis County Parks Foundation is nearby and offers parks and hiking trails, ideal for enjoying nature before or after your meal at Wingstop.
What local services are available around Wingstop in Austin?
Nearby services include legal help at D'VA Diminished Value Associates, real estate agents like Pavla Guggenheim, and maintenance services from Johnny's Home Maintenance.
What dining options are close to Wingstop for combining meals or social outings?
Nearby dining options include Tso Chinese Takeout for Asian cuisine and Domino's Pizza for pizza lovers, great for diverse group meals near Wingstop.
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