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Wingstop

3.1
(109 reviews)

Business Details

2407 S. Congress Ave, Austin, TX
78704, United States
(737) 304-6517

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Austin. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
2407 S. Congress Ave, Austin, TX
78704, United States

Hours

Monday10:30 AM - 1:00 AM
Tuesday10:30 AM - 1:00 AM
Wednesday10:30 AM - 1:00 AM
Thursday10:30 AM - 1:00 AM
Friday10:30 AM - 2:00 AM
Saturday10:30 AM - 2:00 AM
Sunday10:30 AM - 1:00 AM

Reviews

3.1
109 reviews
5 stars
51
4 stars
2
3 stars
5
2 stars
5
1 star
46
  • EP
    Estherfalange Pascal
    Sep 28, 2026
    1.0
    I got off very late I ordered some wings and fries. I got there to pick up the food. It was not ready. I went back to the car. While I was waiting I saw some employees cleaning up the space, one was serving food but there was another one with a hat he was spraying the cleaning spray on the top of the cover and wiping it off where the other one is serving the food. I was shocked. Don’t even know what to do. Don’t recommend this place and will never go back. They need some more training and that can’t play with people health like that.
  • AT
    Anthony Turner
    Sep 24, 2026
    1.0
    Absolute worst customer service! Completely messed up the order. Order was supposed to be 10 cajun wings and 5 mild wings with a large fry. They gave me 5 cajun wings and 10 mild wings. Call the store number. They picked up and I told them what happened. They then told us will remake the order if you come back to the store location. I did! They took the previous order after realizing that it was true that order was not correct. They gave me this order as is in the picture. Didn’t even remake the order they just dusted the mild wings with cajun seasoning. Again, completely messing up my order yet again. I highly recommend not going here!
  • DG
    Dannis Gomez
    Sep 19, 2026
    1.0
    Now I bought wings and they were literally raw and I called to give me an answer and they don't say anything and apart from the cashier all angry that's the type of customer service and the wings are disgusting all raw and they don't solve for ✊🏻
  • CZ
    carlos zapata
    Sep 12, 2026
    2.0
    When it comes to wingstop I cannot complain about the food but when it comes to the service at this wingstop location I can’t go without saying something. To begin with the staff was increadibly rude and had an attitude with customers when we were just trying to place an order or trying to ask about the status of the order. The staff was acting as if it was our fault for being hungry or being curios about the food that we orders 25 minutes ago. Apart from the lazy attitude they had 7-8 people in the kitchen and only about 2-3 were actually working hard to try and get orders out. Most of the employees treat this place more like a hangout spot rather than a food establishment. I get it it’s late and that you might be tired from working all day but that does not excuse you from being rude to customers who are trying to give your restaurant business.
  • DG
    Dianna GARCIA
    Sep 5, 2026
    3.0
    Where to start… We placed our order to dine in, but our food was packed to go. We had to find a table and unpack everything just to eat there. We decided to stay, and luckily we did because our loaded fries were completely forgotten. When I mentioned the missing item to an employee, I was told that she didn’t know who had taken our order. Thankfully, we were eventually given the missing item, and the food itself was good. However, as we were leaving, I saw the employee who had taken our order—the young woman with the tattoo on her arm—step out of a car with what appeared to be a cloud of marijuana smoke coming from the vehicle. She then walked back into the restaurant smelling strongly of marijuana. I understand employees have breaks and personal lives, but using marijuana immediately outside the restaurant and then returning to work smelling like it is extremely unprofessional, especially when the employee is interacting directly with customers and handling orders. Given the mistakes with our order, it certainly raised concerns about whether she was impaired while working. Again, the food was good, but the overall experience was disappointing. I hope management addresses this situation because customers should be able to expect employees to be professional, attentive, and fit to perform their jobs.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

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Certified October 04, 2026Yext Knowledge Graph
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