It is the Radix House culture and mission to support communities through conversation and education on the topic of PTSD and mental health. We do so by providing the best customer experience we can while advocating for more mental health resources and our efforts with animal rescue and support animals. The normalization of mental health conversations is critical for people to get the help they need. We are active in our community helping with awareness of resources both for mental health, like EMDR therapy information, or our efforts supporting animal rescues.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.