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McDonald's

3.4
(2,140 reviews)

Business Details

9422 N Lamar Blvd, Austin, TX
78753, United States
(512) 969-2997
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9422 N Lamar Blvd, Austin, TX
78753, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 9422 N Lamar Blvd in Austin, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,140 reviews
5 stars
799
4 stars
374
3 stars
316
2 stars
147
1 star
504
  • DA
    Diana Alvarez
    Oct 26, 2026
    1.0
    The manager or whoever is wearing a grey shirt at the window needs to get fired ain’t no way you leave people talking mid conversation after your asking them what they ordered plus she needs to figure out how to talk to people or move from the window
  • SJ
    Samantha Jade
    Oct 23, 2026
    1.0
    I’ve been to plenty of McDonald’s locations in my life, and I have to say, this was by far the worst experience I’ve had. Waiting 15 minutes for a drink ordered through the kiosk the first time , Second time no acknowledgment from the employees at the front register, is absolutely ridiculous. They clearly saw me standing there, yet no one bothered to assist me or even acknowledge my presence. To make matters worse, I was skipped over twice in favor of a pickup order, even though I had been waiting before them. When I finally spoke up, I was met with an attitude rather than an apology or any attempt to help. My order was also wrong, and both times, my drink wasn’t filled all the way. The lack of customer service, attention to detail, and basic courtesy was extremely disappointing. I understand that restaurants get busy, but ignoring customers, getting orders wrong, and failing to properly fill drinks is unacceptable. This location seriously needs to improve its customer service or new management.
  • MM
    Mammaj
    Oct 8, 2026
    1.0
    I contacted the store after receiving horrible services , my burgers was really messed up , they were very rude and did not want to fix my order.I would like to put a complaint against this manager.They did not do their par as to fixing my order
  • JJ
    Jake
    Oct 1, 2026
    1.0
    So today I stopped at this McDonald’s and everything good but they did not give me my source that I pay for it was to late when I realized my sauce was gone and I also heard a women said have been here for like 30 min and also I had to wait like 2min just to order other McDonald’s are faster McDonald’s please do something about this because I don’t know what is happening .
  • WG
    William Gallier
    Sep 16, 2026
    1.0
    It has never been about the food but more so about the management and the 1800 # used for support. Order a large cone and fry with the online app. When going up to the window and picking it up, the Employee serve me a small cone. I verified with the employee that it was supposed to be a large. The employee was nice. He apologized when looking at the receipt. He then took the cone and added more ice cream to it. The Employee opened up the window to hand me the cone the Manager stopped him and grabbed the cone the Manager then came back and handed me another cone but much smaller. I asked what happened to the other cone. It looked at like a large ice cream cone. The manager stated he had put too much ice cream on the cone. I told the manager it looked fine. She said she threw it away. I opened the bag of fries as I was driving off and the fries in the box were only half full. I immediately got out and went into the store, and I confronted the same manager with my concern and Employee there took the bag and replaced the fries. I then told them not happy with what has happened. I told them I feel like they were trying to cheat me based on the way the app applied a discount on my items. I also told the manager I was upset. She was throwing away food when she could’ve just gave me the ice cream cone and it would’ve made me happy since the other one that was previously provided to me with a small and not a large, which was confirmed by the Employee the manager stated she would rather throw away the cone and give me one that was appropriately sized and I told her what I felt like the cone she provided me was undersize just like the fries that was being returned. I said if you’re willing to throw away a cone that had too much I’m not willing to pay for a cone that I feel is smaller than normal. She then stated she would take the cone away from me and refund my money for the cone. I agreed the manager, then stated in front of the people standing in line and myself. If you don’t want it “ I’ll just throw this one away too.” I had to ask the manager what her name was as she was not wearing a name tag. I’m not even sure if the name she provided was a correct name. I told her I would be calling the corporate complaint number that was provided on the receipt. She acted as if it was not important to her. I immediately called the one 800 number while I was there in the store in front of the Manager as I was speaking to the one 800 operator, she was documenting the incident and stated someone would get in contact with me. It’s been approximately a week and a half or so and I have yet to hear from anyone from McDonald’s now I see why the manager was not in any way disturbed as to whether or not I was going to call from a business standpoint, throwing away an ice cream cone or even too may not seem like a big issue, but if she was willing to throw away two ice cream cones and afford the loss for it, why would she be offended if there was just a little bit of extra ice cream on the cone being provided to me it does no good to have a number that’s there to assist the customer and make the customer feel like things are made right if they are not going to respond or do anything to assist, I know to anyone reading this it might seem like a frivolous complaint. It isn’t the ice cream. It was more upsetting to me. It was the idea that the manager would be so insulting and do it with such arrogance and demeaning manner in front of at least half a dozen customers watching her tell me she’s going to throw away another ice cream cone and it wasn’t important to her. This store is well known for that type of management. It’s never been this upsetting until this situation occurred. What encourage me to document this online was more so that the one and one 800 operator or the line designed to assist the customer really does not support the customer that is even more insulting as well.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 9422 N Lamar Blvd, Austin, TX?

McDonald's at 9422 N Lamar Blvd offers delivery 24 hours a day, every day of the week.

Is drive-thru service available 24/7 at this McDonald's location?

Yes, the drive-thru is open 24/7 every day at this McDonald's location.

Brand Certified Facts from McDonald's

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