Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Pésima atención tardan mucho tiempo para
atender a los clientes
ED
Ethan Dixon
4 days ago
1.0
Zero customer service, rude employees. Order missing items. Fries not salted.
MA
Michael A
Apr 26, 2026
2.0
Ordered a big Mac meal with 2 apple pies a strawberries and creme pie with a 10 piece with 2 honey mustard. Didn't get any of my pies any of my dips for my nuggets and idk who made my big Mac because y'all need to retrain them to put special sauce not mayonnaise on a big Mac. I hate talking shit but y'all are trash and y'all need to do better.
BD
Brian Dory
Apr 19, 2026
1.0
I had a very bad experience at McDonald's with customer service. While I was waiting to be attended, I saw how an employee (a light-skinned, chubby young man with curly hair) responded inappropriately to another customer.
The lady approached to place her order, and he simply told her that he was not attending, without offering any alternative, explanation, or willingness to help. His attitude was indifferent and unprofessional, which made the customers who were there feel uncomfortable.
This kind of behavior leaves a bad impression of the place, since you expect respectful treatment and basic customer service, regardless of the staff’s internal situation.
SE
Sierra Escobedo
Apr 15, 2026
1.0
We stopped and decided to dine in for Ice cream. Once we arrived we noticed there was no line so we assumed we would be helped quickly. But no. Instead, we waited at the cashier for 8 minutes before being acknowledged… we tried multiple times to get an employee’s attention but it seemed as if they were avoiding us. Once we finally got Jenny’s attention she told us “one minute” but we waited about another 8 minutes before being assisted by a young boy who was so kind enough to stop from taking out the trash and mopping the floors to wash his hands and take our order. With there being no line and having to wait 15 minutes to order just two ice cream’s is unacceptable.
What are the operating hours of McDonald's at 500 W William Cannon Dr in Austin, TX?
McDonald's at 500 W William Cannon Dr is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location provides a 24/7 drive-thru service.
Can I place an order for delivery from this McDonald's?
Yes, delivery is available 24/7 through their website or McDonald's App.
What types of pickup or delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does McDonald's at this location have a mobile app for ordering?
Yes, customers can order using the McDonald's App available on both iOS and Android platforms.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Rent-A-Center for electronics and furniture, Octapharma Plasma donation center, and Kidz Dental for healthcare services.
Are there any nearby dining options besides McDonald's?
Yes, nearby dining options include Taco Bell, Papa John's Pizza, Wingstop, and Tutty Frutty ice cream shop.
Is there public transportation or convenient locations nearby to help me visit McDonald's?
While specific transit stations aren't listed, landmarks like H-E-B supermarket, Shell gas station, and Amazon Locker - Imre can help orient you when visiting McDonald's.
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