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McDonald's

3.4
(1813 reviews)

Business Details

500 W William Cannon Dr, Austin, TX
78704, United States
(512) 443-8443
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 W William Cannon Dr, Austin, TX
78704, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.4
1,813 reviews
5 stars
640
4 stars
358
3 stars
268
2 stars
134
1 star
413
  • GE
    Guillermo Espinales
    1 day ago
    1.0
    Pésima atención tardan mucho tiempo para atender a los clientes
  • ED
    Ethan Dixon
    4 days ago
    1.0
    Zero customer service, rude employees. Order missing items. Fries not salted.
  • MA
    Michael A
    Apr 26, 2026
    2.0
    Ordered a big Mac meal with 2 apple pies a strawberries and creme pie with a 10 piece with 2 honey mustard. Didn't get any of my pies any of my dips for my nuggets and idk who made my big Mac because y'all need to retrain them to put special sauce not mayonnaise on a big Mac. I hate talking shit but y'all are trash and y'all need to do better.
  • BD
    Brian Dory
    Apr 19, 2026
    1.0
    I had a very bad experience at McDonald's with customer service. While I was waiting to be attended, I saw how an employee (a light-skinned, chubby young man with curly hair) responded inappropriately to another customer. The lady approached to place her order, and he simply told her that he was not attending, without offering any alternative, explanation, or willingness to help. His attitude was indifferent and unprofessional, which made the customers who were there feel uncomfortable. This kind of behavior leaves a bad impression of the place, since you expect respectful treatment and basic customer service, regardless of the staff’s internal situation.
  • SE
    Sierra Escobedo
    Apr 15, 2026
    1.0
    We stopped and decided to dine in for Ice cream. Once we arrived we noticed there was no line so we assumed we would be helped quickly. But no. Instead, we waited at the cashier for 8 minutes before being acknowledged… we tried multiple times to get an employee’s attention but it seemed as if they were avoiding us. Once we finally got Jenny’s attention she told us “one minute” but we waited about another 8 minutes before being assisted by a young boy who was so kind enough to stop from taking out the trash and mopping the floors to wash his hands and take our order. With there being no line and having to wait 15 minutes to order just two ice cream’s is unacceptable.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 500 W William Cannon Dr in Austin, TX?

McDonald's at 500 W William Cannon Dr is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location provides a 24/7 drive-thru service.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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