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McDonald's

3.4
(1,775 reviews)

Business Details

3909 S Congress Ave, Austin, TX
78704, United States
(512) 448-9485
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3909 S Congress Ave, Austin, TX
78704, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
SaturdayOpen 24 Hours
Sunday6:00 AM - 10:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3909 S Congress Ave in Austin, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,775 reviews
5 stars
636
4 stars
330
3 stars
285
2 stars
138
1 star
386
  • VS
    Vincent Schultz
    1 day ago
    3.0
    The service (I went through the drive through) was fast and friendly. But the food itself was lackluster. I ordered a number nine breakfast combo. The hash brown was fine, but this is the first time I’ve ever not finished a steak egg and cheese bagel. It wasn’t like it was gross or disgusting or anything. But it was cold and dry. I ate about half of it, and threw the other half away. Not a huge deal, but I’ve been eating these bagels for breakfast for several years now and like I said, this is the first time I’ve ever not finished one.
  • JJ
    Joe
    6 days ago
    1.0
    Siempre lleno de personas sin hogar en las afuera y en ocaciones en las adentro del establecimiento,te tiran las papas y los productos dentro de la bolsa qué cuando vas a comerlas estas todas regadas dentro y pa mas ver ,dicen mentiras a los clientes que el baño esta roto ,que las personas de la calle lo rompieron,a mi perspectiva ,no quieren darles el codigo del baño ,asi no deben de limpiarlo hacia el cambio de turno ,les dire algo ,las personas sin casa ,son personas tambien ,y si ellos con lo que las personas le dan ,van al Mc Donald a alimentarse con lo poco que logran recaudar ,y quieren utilizar el baño ustedes no deben de negarles ese.derecho como consumidor ,ustedes son malas personas ,la próxima ves me aseguraré de venir con mas tiempo para demostrarles que el baño si funciona y que ustedes le estan negado un servicio necesarios y de primera necesidad a consumidores del mc Donald, tenga en cuenta a la admistracion del lugar que este incidente fue el 4 de.julios a las 4pm cuando paso este suceso, feliz dia de la independencia de este gran paiz ,aveces actos como este denigran un establecimiento emblemático como lo es el.mc Donald, sirviéndole por tantos años a esta gran tierra de libertad 🫡Vivaaaaa los estados unidos
  • DD
    Dorian
    Jun 30, 2026
    1.0
    Terrible location. Always understaffed, fries are stale, drink machine doesn’t work.
  • LA
    Luis Aleman
    Jun 26, 2026
    4.0
    The food in this McDonald’s is actually very good and very well prepared. All of the employees are also very good and treat us well. The only reason I’m giving this one less Star out of the five is because the woman in the window where you pick up your food is very very rude and she just seems like she doesn’t wanna be there. I usually go by twice a month or so in the mornings. So watch out yall.
  • JB
    Jasmine B
    Jun 6, 2026
    1.0
    I had a very disappointing experience at this McDonald’s during breakfast. My food order was incorrect, so I returned to have it fixed. When I went back through the drive-thru, the employee at the window told me that I “didn’t come through the drive-thru,” even though I had just purchased my meal there. When I asked to speak with a manager, the manager questioned whether I had “saved the food from a day before” instead of addressing my concern. After I showed my receipt as proof of purchase, I was then told to come inside to the lobby. The entire interaction felt dismissive and unprofessional. Rather than resolving a simple order mistake, I was made to feel like I was being accused of being dishonest. Customer service should involve listening to customers and treating them with respect. This was a frustrating and unpleasant experience, and I hope management takes steps to improve how customer concerns are handled in the future.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 3909 S Congress Ave in Austin?

McDonald's at 3909 S Congress Ave is open from 6:00 AM to 10:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.

Can I order McDonald's food for delivery from this location?

Yes, delivery is available daily with hours starting as early as 4:01 AM on weekends and going until 12:30 AM on most weekdays. You can order online at https://mcdonalds.order.online/business/-5579.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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