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McDonald's

3.4
(1,795 reviews)

Business Details

3909 S Congress Ave, Austin, TX
78704, United States
(512) 448-9485
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3909 S Congress Ave, Austin, TX
78704, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
SaturdayOpen 24 Hours
Sunday6:00 AM - 10:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3909 S Congress Ave in Austin, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,795 reviews
5 stars
642
4 stars
331
3 stars
287
2 stars
143
1 star
392
  • IH
    Isaac Hernandez
    Aug 24, 2026
    3.0
    So when I pulled up to the window to pick up, they handed me the wrong order first. Then I told them it wasn't mine, and they went back and fixed it, no problem. It happens, I know, not a big deal. But then, when I got my coffee, it was wrong. I asked for a large black iced coffee, no milk, no sugar, just a plain coffee, and I got a coffee extremely sweet and with milk. I was running late, so I didn't make a fuss about it. I just got my food and went on my way. It took about 8 minutes to get my food.
  • C5
    caft man 56
    Aug 23, 2026
    1.0
    El personal de esta tienda son unos ineficiente sobre todo la de la camisa azul ! Atiende mal los cliente ! No se acerquen a esa tienda ! Mal servicio mal todo
  • CM
    Cristina Medellin
    Aug 21, 2026
    1.0
    Absolute most abysmal service I've ever had at any McDonald's. Tried to prevent a sensory meltdown from my child and called in 10 minutes before going to check on what toy they had. They flat out lied on the phone and were not helpful and handed food back to us in a hostile manner - refusing to help in any way. And top it off a double quarter pounder was missing from our order and I didnt even get to eat my meal before going back to work.
  • PM
    Paul-Anthony M.
    Aug 15, 2026
    2.0
    Very Disappointing Drive-Thru Experience My experience at the McDonald’s on South Congress was extremely disappointing. When we arrived at the drive-thru, the carhop did not ask whether I had a mobile app code, which I initially thought was normal. After I provided the code, however, there was no confirmation that it had been received. When we reached the first window, the cashier and manager were working with the computers due to what appeared to be a payment or system issue. The biggest problem was the lack of communication. We waited approximately five minutes at the window without being greeted or given any explanation about what was happening. After that wait, we were instructed to pull forward to the second window. Once there, I was asked to repeat my entire order, with seemingly no effort made to retrieve or verify the order I had already placed. This created a significant inconvenience for us because we were trying to get to another store before it closed, and the delay caused us to miss that opportunity. Technical issues can happen, but the lack of communication and customer service—especially from the manager—was unacceptable. I hope management addresses this situation because customers should not be left waiting at a window without any explanation, particularly when there is a problem with their order or payment.
  • TN
    Texas Native
    Aug 2, 2026
    1.0
    I went to try the new Cesar bacon chicken sandwich and they gave me a burnt McChicken patty, no bacon, and served like this. I got robbed for my money on a premium meal and given an inferior, low quality product. This is not right. I know it's McDonald's, but this is a new low. 0/10 experience and satisfaction.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 3909 S Congress Ave in Austin?

McDonald's at 3909 S Congress Ave is open from 6:00 AM to 10:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.

Can I order McDonald's food for delivery from this location?

Yes, delivery is available daily with hours starting as early as 4:01 AM on weekends and going until 12:30 AM on most weekdays. You can order online at https://mcdonalds.order.online/business/-5579.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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