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McDonald's

3.5
(909 reviews)

Business Details

13813 Burnet Rd, Austin, TX
78727, United States
(512) 244-2996
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13813 Burnet Rd, Austin, TX
78727, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 13813 Burnet Rd in Austin, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
909 reviews
5 stars
335
4 stars
188
3 stars
148
2 stars
70
1 star
168
  • YV
    Yamily Vergel
    6 days ago
    1.0
    Son unas caras largest, incapaces de atender con agrado, y los tiempos de espera son absurdos.
  • JT
    Jayla TK
    Oct 23, 2026
    1.0
    The food is okay, but their service here is horrible. If you go in to order they will look you in the eye and ignore you. You have to personally get their attention. Another thing, I lost my headphones which are $300+ and I have a tracker on them. I tracked them in the location of McDonalds, and they claimed to not have had them. I asked them to look and they said they weren't there. The location however said it was there. My father went up there demanding them and then all of the sudden they had them. Whenever I later went up there to ask why they didn't just give them to me they continued to give me a bunch of bs excuses. Their service is horrible and majority people there have attitudes. I dis not appreciate the way they handled this situation, and wish they'd be better at helping customers in the front instead of looking at them and walking away they could other 1. Tell them they'll be right with us, 2. Get someone else to take our order or 3. Take the order themselves. Instead they'll have you waiting until you call out for them to do so.
  • LR
    Lucy Rutherford
    Oct 20, 2026
    5.0
    Fast and clean
  • DT
    Diana G Tarr
    Oct 4, 2026
    1.0
    When u call they gonna put u on hold and will never answer your question
  • DM
    Devin Medlock
    Sep 22, 2026
    1.0
    If you want someone to rudely shout at you through the drive-thru window because you tried to order breakfast at 10:30am thinking lunch didnt start until 11am (like 99% of other McDonald's locations) then this is the location for you. Work on your customer service. I wasn't rude or condescending, but the workers here sure were. Plenty of other options and McDonald's locations around. I won't be back to this one.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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