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McDonald's

3.5
(887 reviews)

Business Details

13813 Burnet Rd, Austin, TX
78727, United States
(512) 244-2996
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13813 Burnet Rd, Austin, TX
78727, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 2:00 AM
Saturday5:00 AM - 2:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 13813 Burnet Rd in Austin, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
887 reviews
5 stars
329
4 stars
185
3 stars
148
2 stars
69
1 star
156
  • DB
    Daniel Bernatskiy
    Jun 30, 2026
    1.0
    I ordered cheeseburgers without onions and pickles and they served me regular cheeseburgers
  • AN
    Alyssa Norton
    Jun 27, 2026
    5.0
    Clean bathrooms
  • MV
    Maria Andreina Valladares
    Jun 5, 2026
    1.0
    This was by far the worst McDonald’s experience I’ve ever had. I waited at the counter for over 10 minutes before anyone came to take my order. I could see employees working in the kitchen, but no one seemed interested in helping customers. A few even looked toward the front and then walked away. There were three of us waiting, and we eventually had to call out “Hello!” several times just to get someone’s attention. When an employee finally came over, she had a very poor attitude and acted as if taking our orders was an inconvenience. To make matters worse, my order was incorrect, and I had to wait nearly another 10 minutes before someone came back to fix it. The lack of customer service, long wait times, and unprofessional attitude made for a very disappointing experience.
  • DD
    Doodiamondan
    May 28, 2026
    1.0
    Whoever manages this McDonald’s needs to address why it takes 20 minutes to get two orders of fries but can give 4 cars behind me their orders while I’m stuck waiting with no one bringing me my two dumb little orders of fries.
  • CC
    CookieSecrets
    May 21, 2026
    4.0
    Wish the fries were fresh.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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