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McDonald's

3.5
(1142 reviews)

Business Details

10525 West Parmer Lane, Austin, TX
78717, United States
(512) 248-2322
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10525 West Parmer Lane, Austin, TX
78717, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 11:00 PM

Reviews

3.5
1,142 reviews
5 stars
416
4 stars
222
3 stars
207
2 stars
69
1 star
228
  • HS
    Hanna Spoden
    May 13, 2026
    1.0
    Staff forced a man with a service dog to leave the ordering area. The dog had not made a sound and was not acting out. This is illegal.
  • NN
    Nancy
    May 9, 2026
    4.0
    Food is the same, but customer service was nice here.
  • AG
    Angela Garcia
    Apr 27, 2026
    1.0
    I wish this location had a worse rating because the staff is extremely rude and unprofessional. I have been to this location a few times hoping that each time I go I get a different staff member but it is always that one man that is racist and rude to me for no reason. I feel extremely uncomfortable anytime I go but it was the closest location to me now I have to drive to a further one. There are multiple reviews like this one and I don't understand how no action has been made.
  • TT
    Taneisha Taylor
    Apr 19, 2026
    5.0
    Chris and the staff were amazing. Will be visiting again. Great customer service
  • BL
    Burgundi Lemond
    Apr 4, 2026
    1.0
    I absolutely dislike coming to this location. The manager on duty is the worst! Everytime she’s at the drive thru window, whether it’s taking the order or handing the food it’s always the worse experience. Today it was the fact she didn’t put the coffee top correctly on and it spilled all over my console and everything in the area, including my AirPods and garage door opener. I never have a good experience with her. Now there’s an older guy that works the 2nd window most of the time and he is pleasant. Even the other workers are pleasant but the manager is the problem. I will absolutely not come to this location anymore. I would rather drive the extra minutes down to the 620 location.

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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