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H-E-B plus!

4.6
(1,956 reviews)

Business Details

11521 North Fm620, Austin, TX
78726, United States
(512) 249-0558
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 11521 North Fm620 in Austin, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B plus!
11521 North Fm620, Austin, TX
78726, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

4.6
1,956 reviews
5 stars
1,444
4 stars
334
3 stars
81
2 stars
34
1 star
63
  • LS
    Luis Gonzalez Santulli
    4 days ago
    1.0
    Genuinely the worst grocery store I've ever been to. I spend less at Whole Foods when you factor in the amount of food that becomes moldy the following day you purchase from this HEB. Beef steak tomatoes, always moldy the next day, sourdough bread lasts 2 days before mold, consistently. Disgusting store.
  • EA
    Eric Adams
    Oct 4, 2026
    2.0
    Store is great but why are all of the self checkouts card only? I only needed 3 things and had to wait in line for 20 minutes because of it. Only 4 manned registers open.
  • KC
    Kevin Crain
    Sep 29, 2026
    5.0
    Always easy to shop
  • DS
    Doug Smith
    Sep 29, 2026
    2.0
    Don’t ever go in there if you’re in a hurry. They have 14 check out lines but only ever have 1 or 2 open most times of the day, and always takes forever to check out and pay. People literally don’t come here sometimes because of this. The rest of the store is great
  • AW
    Adia Williams
    Sep 13, 2026
    2.0
    Employee hit my car with line of carts while trying to put them up, he was trying to come at an angle while I’m completely dead stopped to let him and pedestrians cross. Scraped the entire front bumper to where paint is peeling off… Pulling the carts from the FRONT, not paying attention so they dragged allllll against my car. Asked him to grab a manager, and the employee kept telling me “it’s not that bad.” Eventually management comes out, and they all take a look at the damage and collectively “oh well there’s nothing we can do, corporate will reach out to you if you leave a number.” No apologies were given, management essentially said since an employee caused the damage it’s not HEBs fault. They said that they need to fill out an incident report and then I’ll be reached out to. How are you going to fill out an incident report without my side of the story? You didn’t even ask. Wouldnt I need to fill one out too? Refused to give me a ETA for corporate, any insurance info to call, again not even an apology, literally all they asked from me was my name and phone number…..Good thing I know how to google, and found customer service on my own. Just know if they damage your property, you have to spend your extra time chasing people down to deal with the issue THEIR employees caused. Which yes, your employee wearing your merch pushing your property is YOUR fault HEB.

Frequently Asked Questions About H-E-B plus!

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

All our H-E-B Brands are sourced from USDA certified plants within the USA. H-E-B does carry some other brands of premium beef and value beef that are imported and the country of origin is labeled as such to meet the needs of every Texan.

Brand Certified Facts from H-E-B plus!

This information is certified by H-E-B plus! and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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