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Chick-fil-A

4.3
(826 reviews)

Business Details

165 Hargraves Dr, Austin, TX
78737, United States
(512) 551-2200

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Austin Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
165 Hargraves Dr, Austin, TX
78737, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 165 Hargraves Dr in Austin, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.3
826 reviews
5 stars
571
4 stars
103
3 stars
42
2 stars
46
1 star
64
  • RK
    Robert Kelbus
    6 days ago
    1.0
    Ordered two chicken & waffle sandwiches. Both were dry and no syrup was given. One 5 nugget kids meal was also dry. It was not busy when I was there.
  • BB
    Brandon
    Oct 3, 2026
    1.0
    Food is good, company sucks. Be better
  • SG
    Shakthi Gunashekaran
    Sep 30, 2026
    1.0
    I sat in the car for over 15 mins after ordering in the mobile pickup line and still didn’t receive the order of one spicy chicken sandwich. I saw them drop off food to atleast 10 other cars while I was still waiting and without any acknowledgement. I ended up leaving without picking up the food even after paying for it. Horrible horrible service and extremely poor management of orders.
  • JJ
    Jack
    Aug 29, 2026
    1.0
    Went to the drive thru at 6pm. Got fries, a grilled chicken sandwich and a chocolate shake. Fries were fine. Grilled chicken sandwich was dry and felt like a frozen sandwich heated in a microwave. The chocolate shake was strawberry and thrown away. Absolutely a terrible experience on a Saturday night. Service was good and fast, maybe too fast.
  • JL
    Josh Lucas
    Aug 24, 2026
    1.0
    I have held back for years because I frequent this location about 2-4x per week but I am fed up. The inconsistencies and mismanagement here are second to no other chick fil a that I’ve been to. Let’s start with the past week, coincidentally the last week of the Peach Milkshake (a personal favorite), and their ice cream machine has been down since Tuesday. Zero urgency from management or the team to get it resolved. Normally not the end of the world but since the location in Bee Caves is closed for remodeling it made it next to impossible to enjoy some last hurrah shakes before they were gone. Super disappointed. Now we’ve rolled into the new week with the S’mores shake and I can’t try that either. Their soda machine frequently goes out of commission as well (this last Friday being the most recent) and further speaks to ownerships inability to manage and plan for routine maintenance and fixes. Come on guys… maintain your equipment and leverage your relationships with providers to expedite fixes. Shouldn’t even be possible for a soda or ice cream machine at a behemoth like CFA to be out for more than 24hrs. My biggest gripe, however, is the inconsistency across the food. I order 2-5 egg white grill sandwiches a few times per week, and let me tell you if you show up and order more than 2 at a time it takes them 15-25 minutes to make them. I wait and I wait and I wait and I wait….. No matter how long it takes though there is very rarely any quality control or consistency applied to them… I’d say maybe 40% of the time they come out perfect (sometimes you’ll get one good one and 3 bad ones), but the rest of the time the muffins are overcooked/super crunchy or the chicken is rubbery. You may ask, well why do you keep going 2-3x per week and I guess it’s because when it hits it really does hit. That said I am exhausted with this place. They’ve also made it exponentially more difficult to get order issues corrected since there’s no longer a mechanism to do it within the app.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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