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Chick-fil-A

4.2
(3,170 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Austin Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
12901 I-35 N Service Road Bldg 14, Austin, TX
78753, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Chick-fil-A on 12901 I-35 N Service Road Bldg 14 in Austin, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

73 items

Reviews

4.2
3,170 reviews
5 stars
2,023
4 stars
537
3 stars
171
2 stars
126
1 star
313
  • MD
    Mia DeSantis
    3 days ago
    1.0
    Absolute worst! They can do all the renovations they want to this location but it doesn't change the terrible service. The customer service here is insane. The employees are rude, short, quick with attitude and will argue with you. First off going through the drive thru they will rush you; such as "okay anything else? Okay what else?" With a harsh short attitude. Second they argued with me about my name for my pick up order. I understand my name is spelled different than what I say but when I say it I will spell it for them. For whatever reason they will argue with me about my name and have said they don't have any order. Third I always order a side salad at every chick fil a I go to and with the side salad you get roasted red peppers/tomatoes crisp. This location WILL NOT give you them. They have argued with me that it was in my bag and then they back tracked and said "well the crisp doesn't come with the side salad." BS! I haven't worked for chic fil a for years before and yes it does. Not only that when you order a side salad in the app it literally shows you what comes with it and it shows the crisp along with the dressing for the item. Do yourself a favor and just don't. Take an extra 5 minutes and drive to the new one on Dessau and parmer or even 10 minutes to parmer and mopac because this location is garbage!
  • WN
    Whitney Neel
    4 days ago
    5.0
    We’ve unfortunately been having some ongoing issues with the quality and consistency of the food at the Chick-fil-A location on Palmer and Dessau, so we’ve started coming to the Tech Ridge location instead. This location is about five minutes farther from our house, and they don’t have a mobile drive-thru, so it’s not necessarily the most convenient option for us. But honestly, it’s worth the extra drive. The food here has been consistently fresh, hot, and well-prepared, and the quality has been noticeably better every time we’ve come. We know what we’re going to get when we order here, which makes a big difference. And we’ve had issues with sad looking ice cream cones at the other location, and at this location? A happy ice cream cone!!! We really appreciate the consistency at this location and will continue making the extra five-minute drive because the quality has been so much better!
  • CC
    Carlos Chan
    Jul 16, 2026
    1.0
    They gave me my order completely wrong. I called four times to let them know and nobody picked up the phone.
  • JA
    jamal abukhdeir
    Jul 14, 2026
    1.0
    We have been customers for many years. Today, there was supposed to be a promotion where you could get a sandwich if you drew a picture of the cow. The kids were excited about it and were waiting for me; when I got home from work, I took them to this branch. However, the manager was incredibly rude and insolent and refused to give the children the meals. Her excuses were absurd, unclear, and incomprehensible. I hope management reconsiders who is running these restaurants.
  • JJ
    James Joransen
    Jul 14, 2026
    1.0
    We made custom black and white cow shirts with black spots and went into Chick-fil-A excited for the day when they told us that our outfits were not specifically cow print so we did not qualify. Very backhanded to advertise something to get people involved and excited and then turn them away when they participated

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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