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Baskin-Robbins

2.6
(48 reviews)

Business Details

166 Hargraves Dr, Austin, TX
78737, United States
(512) 582-0156

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 166 Hargraves Dr, Austin, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
166 Hargraves Dr, Austin, TX
78737, United States

Hours

Monday5:30 AM - 8:00 PM
Tuesday5:30 AM - 8:00 PM
Wednesday5:30 AM - 8:00 PM
Thursday5:30 AM - 8:00 PM
Friday5:30 AM - 9:00 PM
Saturday5:30 AM - 9:00 PM
Sunday5:30 AM - 9:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 166 Hargraves Dr in Austin, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

2.6
48 reviews
5 stars
17
4 stars
1
3 stars
4
2 stars
0
1 star
26
  • EW
    Eloise Ware
    2 days ago
    1.0
    The young woman working in there, in her early twenties, snapped at me after I had ordered at the window, been told to drive up further and they would bring my drink out to me, they did not and I finally ended up parking and going inside in 112° heat index weather. From my time sitting outside with the heat beating down on the car I had seen a few people go in and leave. When I entered there were a few people there being served by the boy who had taken my order and money. But she snapped at me as if I were a child who had stepped out of my place in line and told me in loud and firm voice that she had told me to wait in my car. I'm about 55 years older than this young woman ,also. I told her it was hot out and she said that I was told to wait and that was her best answer. She turned away. I saw the boy finish with two people and he was about to start to wait on some others when I said excuse me. Then she walked up and embarrassed me in front of those people telling me I was told to wait and she would make the drink. This kind of snapping turtle behavior is totally wrong for a business, defeats the purpose of this company wanting to provide pleasing and soothing drinks, is the wrong way to teach someone who is a senior citizen as well as anyone in a position where they are buying a drink, and the owners need to pay heed to what is going on with their investment. And Baskin-Robbins does not have an easy email to be able to write to them. I would never invest in a Baskin-Robbins if that's the way things are run. Dunkin' has partnered with them and I would think twice before partnering with a company that is not easily reachable about its employees. They only provide a phone number and that to me could simply be a person that listens and does nothing where as an email could certainly be referred back to or forwarded. Anyone in the area looking for some good ice cream there is an Amy's across 290 from this establishment. In scanning the reviews a couple of people wanted to give it a good review because they felt bad about the bad reviews. Possibly they are parents of kids working there or workers). Not good to skew the truth about a place just to balance things out. Also, I noticed some people said a bad review in their texts but still gave it a five-star so that confuses the issue . Rating a place highly because trucked in ice cream has a nice flavor is not really giving it a lot of earned credit. One review even says that the milk was spoiled that was in the milkshake. Definitely I have enjoyed the very sugary flavors of everything I've ordered from Baskin-Robbins over the decades. But I was doing so in other locations, too.
  • JM
    Jason Moorhead
    Jul 30, 2026
    5.0
    I'm leaving a 5 star review simply to combat all the "I come here once a week and love it, but this ONE time something was bad" reviews. You people can't be bothered to compliment a business when your experience is good every week, but wow when you have one bad time, you're gonna bring out the big guns and ruin their online reputation. Be better. Compliment people more.
  • BC
    Brandon C
    Jun 2, 2026
    1.0
    This location needs to be sold or a massive revamp. The donuts are never really good, the store is always dirty!
  • JD
    Jason Drouin
    May 27, 2026
    5.0
    Service was good and plenty seating. Good time
  • CC
    Casey
    May 18, 2026
    1.0
    Worst experience ever. They claim they’re out of flavors for a pre pack quart, but when you ask if they can pack a fresh pack using what’s behind the counter, they act like you’re asking them to pull their teeth out. They begrudgingly filled the quart very sloppily and left it half empty. Side note: if you have small children, they may be terrified of that one employee who has stitches tattoos across his eyes down to his ears and has RED pupil contacts 😳

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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