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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.8
(390 reviews)
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Business Details

3751 Matlock Rd, Arlington, TX
76015, United States
(817) 468-8700
https://locations.jimmyjohns.com/tx/arlington/sandwiches-624.html
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About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
3751 Matlock Rd, Arlington, TX
76015, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM

Menu

1 menu · 189 items

Explore offerings from Jimmy John's on 3751 Matlock Rd in Arlington, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

189 items

Reviews

3.8
390 reviews
5 stars
204
4 stars
64
3 stars
25
2 stars
24
1 star
73
  • SD
    stephanie delarosa
    Aug 1, 2026
    1.0
    Avoid this location if you expect basic customer service, functional app integration, or management that takes accountability. We placed an app order for 8 loaves of French bread—an order that went through completely, was paid for, and never triggered a single notification that there was an issue. We drove all the way to the store to pick it up, only to be told they couldn't fulfill it because of a "2 loaves per person" policy. Even when four of us went inside to try to resolve it, they still refused. What makes this completely ridiculous is that the store had a giant rack full of bread sitting right there with almost no other customers in the building. It’s their prerogative to set whatever store limits they want, but letting a customer order and pay on the app only to make them drive all the way down to be turned away is terrible business. The professional thing to do would be to honor the paid order and fix the app limits on their end. The only reason this review is even getting 1 star is Francisco, the store manager. He was polite, did his absolute best, and actually tried to handle the situation. Meanwhile, his District Manager, Josh, literally sat in the back room hiding. Instead of stepping up to address an upset customer over their own system's oversight, Josh hid behind a nervous, scared teenager and made them deliver the bad news. Cowardly leadership from the district level, a broken ordering system, and a complete waste of our time and gas. We’ve bought fresh and day-old bread for years without issue, but this location’s management is an absolute mess.
  • DD
    Dr. Jarrad Martin, DC
    Jun 15, 2026
    4.0
    It was Sunday at lunch, but the wait was quite long for Jimmy John’s.
  • BG
    Brittni Greig
    Jun 13, 2026
    3.0
    First time picking up from this shop, guy pointed me to the end for pick up but didn’t mention they had a stand for the orders ready for pick up so the second two employees had to direct me. The sandwich was decent a bit on the small side with the meat and toppings also didn’t have part of the extras I added on. The pesto pasta did not taste right. I guess it’s because it was the day it expired maybe?
  • JR
    Jules Rodriguez
    May 25, 2026
    5.0
    Love the sandwich but quickly gave me a stomach ache.
  • DB
    David Brown
    May 5, 2026
    1.0
    Horrible Horrible Customer Service. I was treated very Rudely I Would go to any other one in Arlington but this one.
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Brand Certified Facts from Jimmy John's

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