Wingstop

Reviews

• KH

  Kevin Hutch

  Jul 18, 2026
  1.0
  Do you enjoy having your week ruined by salmonella poisoning?!?! then you'll love the under cooked, cold, squishy chicken this Wingstop has to offer to help clear your rectum for the next 7-10 business day. In all seriousness, this place is disgusting and yes I ended up in the hospital from this location
• RL

  ReRe Lewis

  Jul 13, 2026
  5.0
  The guy who took my order Anthony, was so professional and kind. He is the reason I will continue to come to this location for my wings. He knows the menu and is so patient with the customers!!! Thank you Anthony, good customer service is tough these days but you make up for everyone! God bless you 🙏🏽
• NP

  Nickey Price

  Jun 22, 2026
  1.0
  am a regular customer at the Arcola Wingstop and visit this location about four times a month. This is actually the first time I've had an issue, which makes this experience even more disappointing. I ordered my usual 10-piece lemon pepper bone-in wings with ranch and requested them extra crispy. Unfortunately, the wings were cooked far beyond extra crispy—they were so hard that I could barely eat them. I only managed to eat three wings and still have seven left because they were simply too tough to enjoy. It was a long day, so I didn't call the restaurant until the following day. When I called, I asked to speak with a manager and ended up speaking with the assistant manager. After explaining the situation, I was initially told I could receive a credit. However, that quickly changed to an offer of only 10% off a future purchase. On a $16 order, that's about $1.60. Considering that I was unable to eat most of my meal and had to purchase food elsewhere afterward, I don't feel that a 10% discount is an appropriate resolution. I still have the remaining wings and am willing to bring them back to show that the issue was legitimate. As a loyal customer, I wasn't looking for anything unreasonable—simply a replacement order prepared correctly. I'm hoping to speak with the store manager and get this resolved. Mistakes happen, but how a business handles those mistakes is what keeps customers coming back.
• JA

  Javier Arredondo

  Jun 19, 2026
  5.0
  Tengo un an̈o comprando alitas en este lugar y siempre buen servicio y buena comida.
• TO

  The Original

  Jun 12, 2026
  2.0
  I really can't stand this location and I either go to the other wingstop on highway 6 or just stick to buffalo wild wings. Only reason why I even came to this location in about a year is because of a messed up door dash order. We had a credit for it that we finally used. Now I understand customer service jobs are stressful in itself, I work a stressful customer service job. But if you dont like your job, either find another job or work in the kitchen. Whoever the heavy set black/hispanic lady was in the front is rude. Why would you want that to be the face of the store when people come in? Maybe I came at a bad time but she seemed overwhelmed, which like I said, I get it, but dont take it out on your customers. I told her about it and she got frustrated and went to talk to someone who i assume is the manager. He was able to take care of it cool. Can't tell you how to act or run a business, but when your one of the hottest restaurants on the block, you might wanna create good relationships because you never know who walks into your restaurant. Also they've turned the place from a sit down restaurant to a pick up only. Will definitely not be coming back but I appreciate them for making things right.

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