Doña Tota is a Mexican restaurant chain known for its traditional stews and its iconic gorditas, a symbol of family, tradition, and authentic homemade flavors from Northern Mexico. Founded in Ciudad Victoria, Tamaulipas, Mexico, in 1952, Doña Tota now has more than 250 locations across Mexico and a growing presence in the United States. Enjoy our signature gorditas, burritos, totaquiles, and other homemade-style dishes prepared with the authentic taste of Northern Mexico.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.