Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Staff is quite rude. No one to welcome you in or to help if you have a question, staff just looks at you while you stand at the counter, and that's with the GM working the kitchen. The only redeeming thing about this place is the guy they have running orders out to the mobile pickups, he was friendly, professional and genuinely asked if something else was needed.
DM
Daniel Morton
5 days ago
5.0
Ordered on the app about 15 seconds before hitting the drive thru. My wife and I were leaving the drive thru with our food in less than two minutes with fresh breakfast. Haven't always had a good experience at this location but they were a well oiled machine this morning!
YP
Ysa Parra
6 days ago
1.0
At this point just shut this place down how can you mess up so many times.
JS
John Smith
Jul 2, 2026
2.0
This McDonald's is one of the most consistently frustrating restaurants I've visited. Every single time, the waiting spaces are full because orders take far longer than they should. This isn't a one-time issue—it's a pattern.
Order accuracy is another major problem. It's disappointing to wait that long only to discover your order was made incorrectly. While mistakes happen, they shouldn't be happening this often.
The customer service is equally disappointing. Employees seem far more interested in carrying on loud personal conversations in the kitchen than paying attention to the customers standing in the lobby waiting to be helped. Those conversations are loud enough to hear clearly from the counter, which comes across as unprofessional and gives the impression that customers are an afterthought.
The biggest issue appears to be management. Busy hours aren't a surprise—they happen every day. Management knows when the rush is coming, yet the restaurant still seems understaffed and unprepared. Better scheduling, better leadership, and proper preparation would solve many of these problems.
As a Christian, I believe everyone deserves grace, and I know fast food is difficult work. This review isn't written to tear anyone down but to encourage accountability. Whatever you do, do it with excellence. Right now, this location is falling far short of that standard, and until something changes, I can't recommend it.
SH
Scott Hill
Jun 24, 2026
2.0
It's McD's. Only food on a technical level.
It's ok, but not great. Ever. Anywhere.
What are the regular dining hours for this McDonald's location in Amarillo, TX?
The McDonald's at 2694 SW 58th Street, Amarillo, TX is open for regular dining daily from 5:30 AM to 9:00 PM on weekdays and 5:30 AM to 11:00 PM on Sunday.
What are the drive-through hours at this McDonald's?
The drive-through is open from 5:30 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight from Thursday to Saturday.
Can I order McDonald's food for delivery from this location?
Yes, delivery is available daily from 7:00 AM to 10:00 PM through the McDonald's delivery service.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer a mobile app for ordering or deals?
Yes, you can download the McDonald's app from the Apple App Store or Google Play Store to order and access weekly deals.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Is this McDonald's location wheelchair accessible?
Yes, it has a wheelchair accessible entrance, seating, and restroom facilities.
Which popular coffee shop is nearby to this McDonald's for customers who want an alternative beverage?
Starbucks is nearby, providing customers additional coffee and cafe options.
What nearby grocery stores can I visit after dining at this McDonald's?
Walmart Neighborhood Market Amarillo - SW 58th Ave and Pak-A-Sak are nearby grocery stores convenient for shopping after your meal.
Are there other fast food options close to this McDonald's location?
Yes, nearby fast food options include Chick-fil-A, Little Caesars Pizza, Domino's Pizza, and another McDonald's.
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