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Dutch Bros Coffee

4.5
(396 reviews)
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Business Details

2209 S Coulter St, Amarillo, TX
79106, United States
(877) 899-2767
https://www.dutchbros.com/locations/tx/amarillo/2209-s-coulter-st
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About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
2209 S Coulter St, Amarillo, TX
79106, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 10:00 PM

Menu

1 menu · 143 items

Explore offerings from Dutch Bros Coffee on 2209 S Coulter St in Amarillo, with popular dutch faves™, protein coffee, blended freeze, and latte available at this location.

Dutch Bros

143 items
View full menu

Reviews

4.5
396 reviews
5 stars
309
4 stars
36
3 stars
18
2 stars
5
1 star
28
  • AK
    A K
    Aug 16, 2026
    1.0
    I've had 2 bad experiences with this location. 1 where they just didn't get me my coffee when I had a scheduled time set, they ignored the order thay orders came in and only worked on orders for customers that were there. The little manager was rude and didn't care about how long I waited. The second time I went the milk or cream they used in my coffee was 100% spoiled. My drink made me sick and tasted like it was 3 days old. I won't be going back to this location again.
  • SR
    Saul Ruiz
    Aug 12, 2026
    2.0
    I really enjoy Dutch Bros and have always had good experiences with the staff at other locations, especially the Ross location. Unfortunately, my experience at the I-40 & Coulter location in Amarillo has been frustrating enough that I now avoid it unless I’m in a time crunch, even though it is the closest location to my home. The issue is with my Dutch Bros points not consistently scanning. This has happened to me three separate times at this location. I understand that app-related issues may need to be handled by customer service, and I wasn't there simply asking for free points. My concern was that there may be an issue with the scanner or the way the points are being processed at this location. On one occasion, a worker even asked permission to take my phone inside to scan it because they were having trouble getting it to work, and I still never received the points. I stopped by recently specifically to bring this concern to their attention. I explained that at other Dutch Bros locations, my points normally appear almost immediately after my purchase, so having this happen repeatedly at one location made me wonder if there might be an equipment issue or if other customers had experienced the same thing. Unfortunately, I didn't feel like I was really being heard. The response was repeatedly that they couldn't do anything because it was the app and that I would need to contact customer service. One employee offered to simply add points to my account, but that wasn't really what I was asking for. I wanted to make them aware of a recurring problem so they could potentially look into it. I also asked if there was a manager, and the employee who had been listening and occasionally responding told me they were the manager. I understand that the manager may not have been able to fix the problem, but I was hoping for a little more engagement—something as simple as, "We'll look into it," or asking whether other customers had reported the same issue. Instead, I felt like my concern was being quickly dismissed. I've had so many positive experiences with Dutch Bros employees because they are usually friendly, welcoming, and willing to listen. That's why this experience stood out to me. I don't expect employees to be able to fix everything, but I do expect a customer who is taking the time to report a recurring problem to feel heard. I'm not upset about missing a few points. I like the rewards program, and yes, I enjoy earning free drinks, but the bigger issue is the customer service experience and the feeling that my concern wasn't taken seriously. I hope someone at this location will look into whether there is an issue with the scanner or the point system and, more importantly, take customer feedback as an opportunity to improve.
  • SB
    Sidney Burton
    Aug 11, 2026
    1.0
    I’m honestly pretty disappointed with my experience today. My drink was covered in cinnamon sprinkles to the point that I couldn’t even enjoy it. I watched the employee deliberately shake a large amount of cinnamon all over the drink, and it was way more than what would normally be expected. On top of that, my dad had an issue with his app this morning and was given a lot of trouble over it. The manager who spoke with him was not helpful and didn’t respond to the situation in a kind or understanding way. I understand that app issues can be frustrating, but the way the situation was handled made the experience even worse. I normally expect better customer service from Dutch Bros, so this experience was really disappointing.
  • DP
    Destiny Pauli
    Aug 10, 2026
    5.0
    I go to this Dutch almost daily. They have seen me on my good days and bad. They have always been welcoming, inviting and when needed compassionate. 10/10 would recommend!
  • SJ
    Steph JT
    Aug 4, 2026
    1.0
    This location, Coulter, has really gone down hill. I ordered a freeze which is supposed to be near FROZEN. They clearly were having trouble with machine and should have just told me they couldn't make my drink and offered me a refund. Instead they gave me a drink that was 60% foam with the chocolate drizzle settled in bottom. Place seems to lack someone in charge.
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Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!

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