Braum's Ice Cream and Dairy upholds the tradition of quality throughout its entire operation. That tradition starts in Tuttle, Oklahoma, at the Braum Family Farm, where Braum's raises and milks its dairy herd of cows several times daily.
Braum's milk is delivered to the stores from the farm and available to customers within 24 to 36 hours of the cow being milked. Braum's strives to offer fresh, quality products. That's why all stores are located within a 330-mile radius of Tuttle to ensure freshness.
Since its founding in 1968, Braum's has remained a family-owned and operated company.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.