Big D Oil operates fuel and convenience locations across South Dakota, Wyoming, and Colorado. Our Sturgis store on Junction Ave sits just off I-90 and is built to get you in and out fast. Fill up at the pump, then come inside for hot fried chicken, pizza, roller grill items, fresh brewed coffee and cappuccino, and ice cold fountain drinks. We stock snacks, beer, and the everyday essentials you need for the road, all in a clean, well lit store with restrooms you can actually count on. Same standards at every Big D, whether you are a regular in Sturgis or just passing through the Black Hills.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.